“God is our refuge and strength, an ever-present help in trouble,” writes the author of Psalm 46. “Therefore, we will not fear, though the earth gives way and the mountains fall into the heart of the sea, though its waters roar and foam and the mountains quake with their surging…. Nations are in uproar, kingdoms fall; he lifts his voice, the earth melts…. The Lord Almighty is with us; the God of Jacob is our fortress.”

The changes to the world of work since the pandemic began feel like this psalm: waters roar, mountains quake, nations are in uproar, and my daily work rhythms just got blown up.

Yet in this cultural context of change, Christians bring a unique perspective: the unchanging reality of God. If you’re a secular person, focused just on the individual and your ability to control your own destiny, the storyline is actually chaos. Each day is a grasping attempt to bring security and stability in a world being tossed by the fierce winds of an economic, social, and cultural storm.

In contrast, the Christian can breathe. “The Lord Almighty is with us; the God of Jacob is our fortress.”

She believes Jesus is the same yesterday, today, and forever (Hebrews 13:8). God is a rock and a fortress, an anchor that allows for stability, resolve, and peace even amidst turmoil (Psalm 18:2, Hebrews 6:19). It’s this foundation that both brings down the decibel level around current debates and allows people of faith to be reformers as citizens of another kingdom.

Following up on my first article, here I will suggest three macro changes to our world as a result of the pandemic, as well as how Christians might understand those changes and what practices we might consider in light of those truths.

Systemic Change #1: The tech sector will continue its pervasive growth into the economy.

Eventually we will go back to in-person gatherings and offices, but digital connectivity is speeding up. The world’s most powerful companies (Apple, Amazon, Microsoft, Facebook, and Google) are all in the tech sector and during the pandemic, each saw record stock prices. Zoom (and dozens of other video chat services) are here to stay.

Former Fed Chair Jerome Powell said that the pandemic accelerated technology trends that were already there, and many workers (especially women) lost competitive ground on their peers in 2020.

Theological Frame: Vocation. How should we think about the pervasiveness of digital technology in our lives? Vocation isn’t first about job choice or “meaningful” work. Vocation calls us first to love God, and then our neighbor. It is a summons to offer ourselves completely to God in all areas of life, including our hearts, our family lives, and our work.

I believe vocation also puts a certain priority onproximity and place. When God speaks, He wakes us up from being connected to everyone and everywhere, and reconnects us to our real, daily lives. “I have a spouse and children. I have neighbors. I have family. I have co-workers.” Vocation pushes back on the “everything, anywhere, right now” culture of tech.

There are positives and negatives to the tech sector and its growing influence on our work. But vocation reminds us first to be present to God and to our actual, embodied lives.

Practice: “Identity, Context, Practice.” Here’s a simple practice you might consider to interrupt the domination of screens over your working life. Close your laptop, find a notebook, and write down answers to three questions:

Who am I? (Identity)
Where am I? (Context)
Based on my answers to these two questions, how should I respond? (Practices)

Putting limits on tech resituates us back into our real, embodied lives, and can reattune the heart to hear the voice of God.

Systemic Change #2: Everything is politicized and workplace culture is anxious.

We’ve been on this train for a while, but the pandemic accelerated this trend. We also feel it at work. CEOs make statements on nearly every new social issue. We find it difficult to have a conversation with coworkers about issues we disagree on. People come to work on pins and needles, caught in an anxious cycle of news, performance, loneliness, and more news.

Theological Frame: Reconciliation. In such a tense environment, God calls his people to a message of reconciliation, as if “God were making his appeal through us,” (2 Corinthians 5:20). The New Testament idea of reconciliation conjures images of making peace between two warring parties — an image we’re not unfamiliar with in a culture of deep divisions that find their way into homes, churches, hospitals, schools, and workplaces.

Practice: Spheres of Influence. How do we really become people of reconciliation in a hyper-politicized environment? How can we model gentleness, conviction, and real love for others as we seek to live out our faith amongst our coworkers and our areas of influence?

Part of the answer is to think through what we can control, what we can influence, and what we cannot control.

The temptation is to think that the news and the thick anxiety of our culture is something that we can and must change right now. But the constant influx of media fools us and fuels the workplace and personal anxiety that acts like an acid, burning through our most precious relationships and most important tasks.

With what we can control (attitudes, motivations, behaviors, use of our time), let’s offer them in worship, surrendering to God and living life “with God” at work. With what we can influence (other people), let’s witness, demonstrating the reconciling love of God to others through our work and with our words. And finally — this is important — what we can’t control, we release. Don’t hang on to the news and global events, believing you can control more than you can. Pray and release those things to God and ask him to do the cosmic work of reconciliation that only he can do (2 Corinthians 5:19).

Systemic Change #3: Social and economic disparities are vast — and growing.

You’ve probably heard the term a K-shaped recovery. It comes from looking at a graph: as we recover from the pandemic, those connected to education, technology, and financial capital will come out ahead. Those with less education, less connection to tech, and in a lower income bracket are bearing the brunt of the negative impact of the pandemic.

The pandemic didn’t cause these macro trends, but again, it is accelerating trends that sociologists like Robert Putnam at Harvard University have seen growing since the mid-1960s. Inequality is now as vast as the Gilded Age (the late 1800s).

Theological Frame: Shalom. Shalom is a word that encompasses ideas of both peace and justice. It is about right relationship with God, with ourselves, and with others in our community. Shalom is about wholeness spreading from peace with God to restoration in our cities. The prophet Jeremiah insists that there can be no shalom until there is an end to oppression, greed, and violence in our social relationships (Jeremiah 6:1-9; 8:11). In an age of vast disparities, which the pandemic has made worse, the call of God is to “establish justice in the gate” (Amos 5:15).

Practice: Creation and Compassion.If you’re one of the lower- to middle-income workers, let me say this to you: God is with you. Feel his hope and his power. He has called you to himself and sent you to serve him with the talents he’s entrusted to you (1 Peter 4:10). You may be serving him in a job you don’t like, or you may be struggling to find a job. Either way, God is with you. Your secular counterpoints may cheer you on, too — but it’s just cheerleading. As a Christian, you actually have the Triune God at your side. He is with you and calling you to create (Genesis 2:15).

If you’re a higher-income worker who hasn’t been very affected by the pandemic, now’s the time to get in the game. You’re called to love and serve those with less power than you. There are so many opportunities to get involved: through your church, by offering opportunity to an entry-level employee, by getting involved with charities serving low-income communities. God is calling you to compassion (1 John 3:17).

The world of work has changed. Yet Christians have a unique foundation and calling to rest in God’s character, listen to his voice, seek reconciliation, and work for justice through our work.

“The Lord Almighty is with us; the God of Jacob is our Fortress.”

The first article of this series took a look at three macro trends and how the pandemic changed our work. For more resources on faith and work, subscribe to the Faith & Work Podcast or sign up for a free account on the Faith & Work Classroom.

Work

The World of Work Has Changed (Part One)

February 18, 2021

It was the second week of the pandemic. Late March 2020. I was driving back home from the office, trying to figure out what this would mean for Denver Institute, and for my own work. As I headed south on Santa Fe, just across from Aspen Grove mall, I stopped at a stoplight. I could feel my scalp tingling, at the base of my neck. At that moment, I realized I was holding my breath. I put my hand over my chest. My heart was racing.

I could feel in my body the tension and anxiety of a changing world.

At a recent online event we hosted for nearly 200 people from all walks of life, 86% said they had felt deep anxiety in their work since the pandemic began.

The news cycle often drives this constant stream of anxiety, but rarely do we have a chance to really step back and take a look at the big picture and calmly evaluate our role in that big picture.

First, in this article, I’d like to give a wide-angle lens to how the pandemic has shifted our work on a macro scale in three main ways. Second, in a subsequent article, I’d like to narrow in on three systemic trends that I believe are here to stay, and ask both how we might understand them in light of our faith and what practices we might consider in response.

A Wide-Angle Lens to the Changing World of Work

The first major change is dislocation. That is, nearly all of us have experienced some kind of uprootedness in our work. The most obvious is physical dislocation. Millions of offices emptied. Hotels, restaurants, children’s activities — literally, billions were ordered to go home. The places we worked shifted drastically. We lost a sense of place as those who could work in front of screens went home, and others had to find rides to work and mask up.

Also, millions actually moved homes. Pew reports about one in five Americans either moved due to the pandemic, or know somebody who did. We experienced new neighborhoods, but not necessarily new relationships. Our work and weekly rhythms were immediately interrupted.

We also were socially dislocated. By this I mean the obvious things: how do you now greet a co-worker? Fist bump? Elbow? Handshake? Or no touching at all? If you’re wearing a mask, should you still smile and say hello to somebody you walk past on the street? Does it matter if you smile? Is it possible to socially distance and remain relationally close?

How we interact with people at work and in our communities changed drastically in the course of just weeks, causing stress and uncertainty in a bobbing sea of unknowns.

The screens of the tech sector kept many industries going. And for that we can be thankful.

Yet the CDC reported that two in five Americans have faced real mental health challenges since the pandemic. Now millions are uprooted and placeless, grasping for norms even as we feel far from home.

The second change is major job loss and job change. Since February, the US has lost 9.8 million jobs. Before the pandemic, average unemployment claims were around 350,000 per week. At the outset of the pandemic, jobless claims spiked to 3.3M and 6.8M in less than 30 days. Even as late as mid-January 2021, 847,000 people still claimed unemployment in a single week, high above normal levels.

Some estimate over 30 million people lost their jobs (I’ve seen articles claiming anywhere from 22-40 million). Many of those people had to quickly find new work, change industries, or simply wait it out until businesses could re-open. Others never did find new work and dropped out of the workforce altogether. Low-income and minority workers in industries like retail and restaurants have been hit hard in particular.

About 100,000 businesses had to shut down due the pandemic, and 60% of them are estimated to stay closed. Just the other day, I headed to one of my favorite pubs here in Denver with my friends for a reading group, which I hadn’t visited since the pandemic. There was simply a sign that read: closed until further notice, March 2020. It was a stark reminder of an estimated 60,000 businesses that have gone under, and with them, the jobs they provide.

Losing a job can crush the spirit and cause deep pain and questioning. (Actually, Denver Institute just did an honest, emotional podcast on losing your job.) But if you either lost a job or had to change jobs, you’re in good company with millions around the US.

Third, entire industries were transformed. On a macro scale, just think of what we saw this last year.

K-12 Education rapidly had to shift to an online format. Parents had to scramble to work and get their kids online as the world sent 1.5 billion kids home in April 2020. Teachers struggled to connect online with distracted kids and adjust to new rules and teaching norms on an almost daily basis.
The Film & Entertainment Industry had to stop releasing movies to theatres and instead went straight to streaming with its blockbuster releases, impacting movie theaters in almost every city in the US.
As the Mental Health Industry saw a spike in cases across the US, hospitals had to make rapid changes to prepare for COVID patients, often delaying important medical attention to those who still needed it.
In Government and Public Life, we saw a deeper erosion of social trust. NY Times columnist David Brooks made the convincing case in an essay for The Atlantic that eroding social trust is devastating America, accelerating the politics of resentment. COVID regulations caused even further anger in many communities, especially rural communities, bewildered by big city regulations on sparsely populated cities and communities.
The Hospitality Industry was deeply changed. Hotels still remain largely empty and restaurants either had to adapt (will we ever forget the sudden rise of ice-fishing tents outside of restaurants?) or die.
Retail changes accelerated as people stopped shopping in malls and further expanded the reach of online retail giants.
Early in the pandemic we saw huge shock waves in the Oil and Gas Industry, with the price of oil dropping briefly to zero dollars a barrel.
The Stock Market has been on a tear, showing a deeper decoupling of the stock market and the jobs economy, causing even further resentment.
Airlines, Travel, and Tourism Industries were also shocked as the world stopped traveling.
The Global Nonprofit Sector saw significant losses in the global fight against poverty.
And even the Used Car Industry got weird. Prices soared as supply lines were interrupted and demand grew with the shuttering of mass transit.

Pause.

Let’s breathe.

The world of work has changed. And many feel deep anxiety and loss. Many feel overwhelmed and helpless.

What can we really do in such a tidal wave of change?

Editor’s note: Part two of this series answers this question by looking at three systemic changes to our economy and how people of faith can respond to the changing world of work. This post first appeared at Denver Institute.

Jeff Haanen

Responding to the Changing World of Work (Part 2)

Systemic Change #1: The tech sector will continue its pervasive growth into the economy.

Systemic Change #2: Everything is politicized and workplace culture is anxious.

Systemic Change #3: Social and economic disparities are vast — and growing.

The World of Work Has Changed (Part One)

A Wide-Angle Lens to the Changing World of Work