The so-called “dismal science” is a powerful tool for wealth creation, but also for healing broken communities.

I open my car door, sit down, and turn the key. Carefully balancing my coffee, I put my foot on the brake, shift into reverse, and gently press the gas pedal as I pull out of my driveway on my way to work. As I head down South Broadway, I remember a quip my undergraduate economics professor once made: “The economy is like a car engine. Most of us don’t understand what’s happening under the hood. We just hit the gas and hope it works.”

We seldom pause to appreciate the vast ecosystem of buying, selling, labor, and wealth creation that makes up the modern economy. Most of us take its benefits for granted. I simply expect restaurants to have food, water to flow from my faucet, and my car engine to start when I turn the key.

Yet the reason we have everything from SUVs to grande peppermint mochas is a well-functioning economy, which is fundamentally dependent on love, says Tom Nelson, senior pastor of Christ Community Church near Kansas City and author of The Economics of Neighborly Love: Investing in Your Community’s Compassion and Capacity.

The words “love” and “economics” are used in the same sentence about as much as “toothpaste” and “opera.” But Nelson is convinced that if we genuinely want to fulfill Jesus’ command to “love your neighbor as yourself,” the church needs a renewed focus on our economic life.

A Tool for Leaders

Just mentioning the word “economics” tends to elicit one of three responses: anxiety-inducing memories of college exams peppered with spreadsheets and charts, heated political debates about the role of the government, or glazed-over confusion at bewildering technical terms like “quantitative easing.”

But economics need not be intimidating or mysterious. Simply put, economics is the study of the economy. And the economy, as Trinity International University’s Greg Forster helpfully defines it, is “the social system through which people organize their work and dispose of its fruits.”

The English word economics comes from a Greek word, oikonomia, which means “household stewardship.” For Christians interested in wisely stewarding God’s good world, economics doesn’t have to be the “dismal science,” as critics charge. It can instead be a tool in the belt of activists, pastors, and business leaders committed to healing broken communities.

For Nelson, the study of economics became important because of the sting of growing up in rural poverty with six siblings and a deceased father. He recalls “our daily bus rides home from school, [when] our family poverty could not be masked. Schoolmates would ask, ‘When are you going to paint your house?’ Following our mother’s example, we too lied through our teeth, offering up plausible yet deceptive reasons for the glaringly neglected appearance of our home.”

Encounters with economic theorists like Milton Friedman, Friedrich Hayek, and Adam Smith would come later. His question as a child was more immediate, more visceral: Does my church care about my economic situation? Or just my soul?

During Nelson’s time in seminary, he discovered a pattern of segregation between the worlds of theology and work, the Bible and the economy. And so his questions deepened: Does Christianity have anything to say about the economic world in which we live, work, and play? What is the church’s responsibility to the economic well-being of our communities?

“Theologians use words like flourishing and fruitfulness to speak of adding value to the world,” writes Nelson. “Economists use words like productivity, opportunity and wealth.” As an interpreter between two worlds, Nelson’s cry is for renewed partnerships between church and business leaders for the sake of healthy communities.

Biblical Foundation

The Economics of Neighborly Love provides a robust biblical foundation for just such initiatives.

Compassion and Capacity. When a legal expert challenged Jesus with the question, “And who is my neighbor?” he answered with the Parable of the Good Samaritan (Luke 10:25–37). Jews looked down on Samaritans, both religiously and ethnically, yet it was the business person on a trade route to Jericho who stopped and had compassion on the man beaten by robbers. “Loving our neighbor in need involves both Christian compassion and economic capacity,” says Nelson. To care for the poor financially requires ample financial resources in the first place.

Creation, Work, and Productivity. God instructed Adam and Eve to “be fruitful and increase in number; fill the earth and subdue it” (Gen. 1:28). The language of fruitfulness suggests not only procreation but productivity as well. We reflect God’s image through imitating his productive work in creation (Gen. 1:26–27, 2:15). The call to productivity is less about a paycheck or career success than contribution. “Through work,” Nelson writes, “we create abundance out of which we help meet the needs of others.”

Poverty and Justice. “If anyone has material possessions and sees a brother or sister in need but has no pity on them, how can the love of God be in that person?” (1 John 3:17). Scripture calls us to care for the economically impoverished, admit our own spiritual poverty, fight economic injustice, and work toward the well-being of the vulnerable (Amos 5:22–24; Matt. 5:3; James 5:4). Nelson believes just economic systems are built on free markets, opportunity, virtue, compassion, generosity, and meaningful work inspired by neighborly love (Prov. 31; Matt. 22:39).

Wealth, Generosity, and Greed. “Give me neither poverty nor riches,” says the writer of Proverbs (30:8–9). Wealth should not be demonized, as it is a part of God’s good creation (1 Tim. 4:4). Yet neither should wealth be worshiped (Matt. 6:24; Eph. 5:5). Instead, wealth is a gift to be enjoyed and shared with others (1 Tim. 6:17–19). Consumerism is a sin, yet so is sloth. Hard work, wealth creation, and generosity belong together in a healthy economy.

Nelson is hard to pigeonhole as either a conservative or liberal because he stays so close to a biblical social ethic. This book could be embraced by conservatives advocating for free markets and minimal government intervention or by liberals calling for greater equality and economic justice. (It could also be criticized by each side on opposite grounds.)

Trying to navigate the complexity, partisanship, and practicality of economic thought is no small task. Yet The Economics of Neighborly Love succeeds because of its balance and biblical roots. Compassion for the poor is essential, yet so is wealth creation. We’re called to give generously to the vulnerable, yet we’re also created to work and be productive. Money can be either an object of idolatrous greed or a tool in the hands of the righteous.

Preaching the Principle of Vocation

As I write, the Dow Jones is well over 20,000, and economic growth is strong. But there are signs that the American economy is resting on a shaky foundation.

Nicholas Eberstadt’s Men Without Work shows that from 1948–2015 the portion of prime-age men in the workforce dropped from 85.8 to 68.2 percent, a lower rate than in the 1930s, during the Great Depression. Today there are 10 million men ages 25–54 who are either unemployed or have stopped looking for work altogether.

Why should the church care?

In John Stott’s 1970s classic Christian Mission in the Modern World, he states, “If we are to love our neighbor as God made him, we must inevitably be concerned for his total welfare, the good of his soul, his body and his community. When any community deteriorates, the blame should be attached where it belongs: not to the community which is going bad but to the church which is failing in its responsibility as salt to stop it from going bad.”

As Christmas nears, we must ask ourselves hard questions. Are we content to drop off Christmas gifts for poor children, while ignoring the economic forces that prevent parents from buying their kids Christmas presents in the first place?

Many church leaders might dismiss economics as esoteric or not central to the gospel. But Nelson is right: Our economy needs men and women driven by neighborly love in every sector of society. And if this is God’s world, we have a responsibility to care for all of his children’s needs—spiritual, social, cultural, and economic.

The book is not perfect. While Nelson does the hard work of wading through the output of famous economists like John Maynard Keynes and Hernando de Soto, he could have included more stories and practical examples to help pastors engaged in this area. (This is one purpose of the Made to Flourish pastors’ network that Nelson founded in 2014.)

But The Economics of Neighborly Love will surely encourage more pastors to “take seriously the profound stewardship of nurturing both Christian compassion and economic capacity.” This is indeed a part of a gospel that proclaims “God was reconciling the world to himself in Christ,” including our work, our cities, and even our economy (2 Cor. 5:19).

Just after World War II, theologian Elton True-blood said, “A Church which seeks to lift our sagging civilization will preach the principle of vocation in season and out of season. The message is that the world is one, secular and sacred, and the chief way to serve the Lord is in our daily work.”

Vocation is a summons to service—of both God and neighbor. In stark contrast to a view of work centered on individual choice and personal fulfillment, the church’s view of work is unique. Some believe it’s also the elixir for our economic woes.

“To live well is to work well,” Thomas Aquinas said. The economy—and your neighbor—is depending on you.

This book review first appeared in the December 2017 issue of Christianity Today.

Business Work

The Four Postures Toward Faith in the Workplace

November 17, 2017

By Jeff Haanen

How do should I think about the role of faith in my company? How do corporations in America today handle issues surrounding spirituality in the workplace?

I recently had this conversation with David Miller who leads Princeton University’s Faith at Work Initiative and is the author of God at Work: The History and Promise of the Faith at Work Movement (Oxford University Press, 2011). He’s been asking these questions for decades and has worked with everybody from Tyson Foods to, more recently, the executive team at Citigroup. As a trained ethicist, he often is called in to field thorny moral questions among America’s corporate elite (The Banker Turned Seminarian Trying to Save Citigroup’s Soul, Wall Street Journal). But he’s also a trusted voice among Fortune 500 CEOs on the role faith should – and should not – play in the workplace.

David has proposed a simple model that I find incredibly helpful, especially for leaders of publicly traded companies or companies with co-founders or investors who come from different faith backgrounds. In my own work among executives in Denver, I’ve found David’s framework to be a practically helpful tool helping companies create open, non-threatening environments for employees to bring their whole selves to work – including their faith.

There are four main positions that businesses and corporations take when it comes to the role of faith in the workplace.

Faith-avoiding.

In this framework, a company’s leadership has actively decided to avoid topics related to faith or religion. “That’s not appropriate here,” is the message, either overtly or implicitly. For example, Muslim prayer 5 times a day or Jewish dietary restrictions in the office kitchen are avoided as topics for dialogue. Faith in these contexts is seen as inappropriate for the workplace and best left for the home or a weekend church service. In the “faith avoiding” posture, religious expressions of employees are actively pushed to the margins or seen as irrelevant to the business.

Example: Abercrombie. Samantha Elauf, a Muslim teen, was turned down for a job at Abercrombie because she wore a headscarf. Though this case was a high-profile case of overt religious discrimination, many companies simply avoid the topic and are ill-prepared when issues of faith arise that affect the company. This posture toward faith is prevalent in many universities, governmental institutions and publicly-traded companies. They generally avoid the topic of religion or leave it to the HR department to deal with on an individual basis.

Challenge: On the most extreme side of the “faith avoiding” company, religious employees can fear being fired for expressing their beliefs. They often feel it necessary to hide their church, synagogue or mosque membership because of a perceived bias against them or the concern that they will be passed over for a promotion because of religious belief.

Though many companies default to this position because of not wanting to offend any one particular faith, this overcorrection can even be unconstitutional, as religious expression such as asking a co-worker to accept Jesus as Savior is protected by the first amendment.

Yet for nearly all companies, the problem with this posture toward religion has to do with respecting and embracing a diverse workforce. “Cultural competence is a big buzz word right now,” says George Bennett, president of the New York based Tanenbaum Center for Interreligious Understanding. “But you can’t be culturally competent without understanding something about religion, because religion is the largest component of culture. You have to figure out how to tap into your internal diversity resources.” Avoiding the core motivations people have about life, meaning, and God prevents the opportunity for a company to harness an employee’s deepest passions and beliefs for the good of the organization.

Faith-tolerant.

More common in corporate America, however, is the second option: faith-tolerant. Here religion is tolerated yet not embraced by a business or corporation. Instead of avoiding the topic, the company allows an employee’s personal beliefs to inform their work and job responsibilities. Faith-tolerant companies will often provide accommodation to employees through the HR department. For example, policies will be made that address harassment on a religious basis, train supervisors in religious accommodation, and adapt for flexible work schedules based on religious holidays or holy days.

Example: Fannie Mae. The home finance giant has worked to include employee needs – including religious ones – into its culture. The diversity office sponsors 16 employee network groups, including five that are religiously affiliated. They also have a multicultural calendar and allow for significant cultural and religious expression, whether that be religious or secular in nature.

The faith-tolerant model provides a limited place for religious observance and practice in the company or organization, yet does not actively host or initiate conversations around faith in the workplace.

Challenge: The greatest challenge with the faith tolerant is that employees want to be more than tolerated by their employers. They want to bring their full selves to work, especially Millennials. “The old paradigm of leaving your beliefs behind when you go to work is no longer satisfying,” says Stew Friedman, professor of management and director of the Wharton Work/Life Integration Project. “More than ever, people want work that fits in with a larger sense of purpose in life. For many people, that includes a concept of God, or something like it.” Simply tolerating expressions of faith when then arise falls short of most employee’s hopes to be fully embraced and accepted at the place they work.

Faith-based.

The third option is perhaps the most cited among Christian networks of business leaders: faith- based. In this model, the faith of the founders or owners is woven into the day-to-day operations of the company. This can mean the CEO is overt about his or her own faith in corporate communication, adopts religious symbolism throughout the company’s corporate culture, and will sometimes hold prayer groups, Bible studies, or evangelistic meetings at the workplace. In these contexts, executives have self-consciously woven religious practice into the actual business itself and are overt about their own ultimate beliefs and how they have influenced the company, whether these be Christian, Jewish, Buddhist or secular.

Examples: Chick-Fil-A is the typical example for a faith-based company. Their restaurants are closed on Sunday (the Christian Sabbath day) and contemporary Christian music is played at the restaurants. Yet the ways entrepreneurs and CEOs express their faith is broad and diverse, and span the religious spectrum.

Talia Mashiach, founder of Eved, an e-commerce company gleans wisdom from the Torah for her company; Islamic bank owners follow a unique set of regulations because of the Koran’s prohibition of charging interest; and Whole Foods stocks Shambhala Sun, “today’s best-selling and most widely read Buddhist magazine,” because the founder John Mackey is a practicing Buddhist who spends “morning time with Buddha” and in meditation. Entrepreneurs practice their faiths through their companies. Though not all of these companies would consider themselves necessarily faith-based, these companies strongly favor one religion or set of religious beliefs that affects the entire company.

Challenge: Though this model can work well for privately held companies where the leadership shares a faith, or in smaller businesses where all or nearly all the employees share the same faith, the challenge here is three-fold.

(1) Employees who don’t share the faith of the CEO can feel ostracized or not included among “insiders” in the company because of diverging religious views.

(2) CEOs often underestimate how much power they wield in a company. Without even knowing it, because of their influence their faith-expression can feel paternalistic or even coercive.

(3) It becomes difficult for a CEO to know if a manager or employee is expressing genuine interest in the CEO’s faith, or if that person may be simply doing what it takes to get a promotion or greater work opportunity.

Though this is often the unintended consequence of building a “faith-based” company, genuine space needs to be made in these contexts for those who disagree with the religious views of the owners.

Faith-friendly.

In a faith-friendly business, everybody’s ultimate beliefs (where those be secular, atheistic, Christian or Buddhist) are welcome. Leadership neither avoids topics of faith or merely tolerates religious expression – yet neither does it favor one view over another.

Instead, it actively welcomes conversations about the beliefs, backgrounds, and religious faith that employees hold dear and shape their motivations. Just as a company would welcome conversations about race, sexuality, or gender, so religion has a welcomed place at the table. Employees need not fear being fired for their religious beliefs, yet neither should they assume everybody agrees with them.

This perspective is based on essential commitments to pluralism and freedom of religious expression.

Example: Tyson Foods. “We strive to be a faith-friendly company,” says the Tyson Foods core values statement. With 113,000 employees and $23.004 billion in assets (2015), Tyson Foods has an enormously diverse workforce. Yet instead of avoiding or merely tolerating faith, they encourage its expression. One practice Tyson Foods has embraced is corporate chaplaincy. They have “the largest known private-sector corporate chaplaincy program,” allowing for a wide variety of faith and personal issues to be brought into the company. David Miller says about John Tyson, the grandson of the company founder (with whom he’s close personal friends), “He wanted people to be able to bring their whole selves to work.” They provide team members at Tyson Foods an opportunity to bring that whole self, including that spiritual side, and not feel like religion must be “checked at the door.”

For those trying to build faith-friendly companies, this is not just a strategy for avoiding PR disasters. (For example, Emma Green at The Atlantic reports, “Cargill Meat Solutions fired roughly 190 Muslim immigrants from Somalia after they protested the company’s break policies.” Wholesale firing of Muslims for practicing their faith was a media disaster, one that other CEOs have sought to avoid.) It’s instead an attempt to welcome faith into the conversation about meaning in life, work and the world we share.

If faith is defined simply as an ultimate set of beliefs, the “faith-friendly” posture need not exclude secular humanists or atheists, as everybody has some set of ultimate beliefs that shape their motivations for work.

For the vast majority of CEOs who lead companies with a wide variety of religions and beliefs, I think the faith-friendly posture is the best option – both for them and for their employees.

As you consider your own leadership, how would you classify your company: faith-avoiding, faith-tolerant, faith-based or faith-friendly? What do you think you’d like to change, and how will you get there?

Photo credit.

This article first appeared at DenverInstitute.org.

Art Vocation Work

“Wood and Nails” – Work Songs: The Porter’s Gate Worship Project

October 16, 2017

For the next several days, I will be featuring new songs from a beautiful new project I had the chance to witness in person recently in New York City: Work Songs: The Porter’s Gate Worship Project, Vol. 1 (Live)

Back in June 2017, a group of talented musicians, such as Josh Garrels, Audrey Assad, and Latifah Alattas, was convened by Isaac Wardell, the Director of Worship Arts at Trinity Presbyterian Church in Charlottesville, Virginia. Wardell noticed a surprisingly lack of mainstream worship songs focused on the theme of vocation. So he convened a community of leading worship artists and the result was a new album that, in my view, is the finest musical contribution to the church on the theme of vocation since the era of the Reformation.

The first song I’ll post here is “Wood and Nails (featuring Audrey Assad and Josh Garrels).” Enjoy – especially on your way to work this week.

“Wood and Nails”

[Verse 1]
O humble carpenter, down on Your hands and knees
Look on Your handiwork and build a house
So You may dwell in me
So You may dwell in me[Chorus 1]
The work was done with nothing but
Wood and nails in Your scar-borne hands
O show me how to work and praise
Trusting that I am Your instrument

[Verse 2]
O loving laborer with the sweat upon Your face
Oh, build a table that I may too may join You
In the Father’s place
Oh, in the Father’s place

[Chorus 1]
The work was done with nothing but
Wood and nails in Your scar-borne hands
O show me how to work and praise
Trusting that I am Your instrument

[Interlude]

[Chorus 2]

The kingdom’s come and built upon

Wood and nails gripped with joyfulness
So send me out, within Your ways
Knowing that the task is finished
The dead will rise and give You praise
Wood and nails will not hold them down
These wooden tombs, we’ll break them soon
And fashion them into flower beds
The curse is done, the battle won
Swords bent down into plowshares
Your scar-borne hands, we’ll join with them
Serving at the table You’ve prepared

[Interlude]

[Outro]
O humble carpenter

Business Craftsmanship & Manual Labor Vocation Work

How Does Your Work Impact Those Down the Line?

October 12, 2017

Have you thought about the people affected by your work who you may never meet? Learn more in this excerpt from the e-book “The Call to Commerce: 6 Ways to Love Your Neighbor Through Business.” Catch the first post here on the blog as well.

3. Love Your Supply Chains

Months ago, I had a moving conversation with Tim Dearborn, a professor at Fuller Theological Seminary and former vice president at World Vision International¹. He shared the story of visiting a church built on slave forts in Ghana. As he sat in the cathedral, he could almost hear the cries of 19th century slaves echoing below.

I asked him, “What do you think are the modern ‘churches built on slave forts’ today?” That is, what are the systemic injustices that Christians have knowingly – or unknowingly – supported in the modern world?

He replied with two simple words: “Supply chains.”

Rarely do we think about the labor conditions of those who sew our shirts or make components for our iPhones. But even more rarely do we think about the long-term profitability of underpaying laborers or oppressing those in faraway lands. Good business means thinking through where we source our materials, and the conditions for laborers of those we do business with.

William Haughey, 35, is leading the way in “loving your supply chain.” After having been an investment banker at Goldman Sachs for four years, he started Tegu, a toy company that makes simple, magnetic wooden blocks². The name is derived from a part of their supply chain, located in Tegucigalpa, Honduras.

Their mission is to responsibly harvest wood from Honduran cooperatives, and to “pay our employees a living wage and prioritize long-term career growth and development rather than simple task-based jobs.” Their goal is to bring world-class employment standards to Central America.

Thinking this through as a consumer can be a stressful affair. Staring at clothes on a department store rack and wondering if sweatshop labor produced my new dress shirt can by paralyzing. Nonetheless, if we have the choice between two suppliers – and one has demonstrably better ratings on glassdoor.com, or, on the other side, has an obviously bad reputation in the industry – let’s choose the former. Even supply chains are made up of people that God so loves (John 3:16).

Though we won’t solve all global issues, we can, and should, follow the advice of American priest Ken Untener when considering who we do business with:

“We cannot do everything, and there is a sense of
liberation in realizing this.
This enables us to do something, and to do it very well.
It may be incomplete, but it is a beginning,
a step along the way, an opportunity for the Lord’s
grace to enter and do the rest.
We may never see the end results, but that is the
difference between the master builder and the worker.
We are workers, not master builders, ministers, not
messiahs. We are prophets of a future not our own.”³

Verse to post on your desk: “He has shown you, O mortal, what is good. And what does the Lord require of you? To act justly and to love mercy and to walk humbly with your God. Listen! The Lord is calling to the city — and to fear your name is wisdom…‘Am I still to forget your ill gotten treasures, you wicked house, and the short ephah, which is accursed? Shall I acquit someone with dishonest scales, with a bag of false weights?” –Micah 6:8-11

4. Love Your Communities

Karla Nugent has found that caring for the community gives her company an advantage⁴. As the Chief Business Development Officer of Weifield Group Electrical Contracting, Nugent has built an industry-leading electrical contracting firm in Denver. Her company has built edifices like the Net Zero, a LEED-Platinum research facility at the National Renewable Energy Laboratory in Golden, Colorado, and has been recognized by the Denver Business Journal for its community impact.⁵

Weifield Group has four main philanthropic areas: Head of Household, Women & Children, Health/The Less Fortunate, and the U.S. Military⁶. Not only do they give out of corporate profits to local nonprofits serving people in these categories, but the 350 plus employees also volunteer at these organizations on the clock.

Seems expensive – and unprofitable – right? That’s what I thought, too. But dig down, and the culture at Weifield of contributing to the good of communities has significantly impacted their employee retention numbers. Keeping their best employees – who want to be at a company that cares about more than profit – has made Weifield one of Denver’s Top Places to Work⁷. Which means in hot economy starving for middle and high skilled labor, Weifiled is coming out on top on the war for talent – and has been profitable every single year since their founding 15 years ago.

In fact, Harvard Business School research found that companies with more corporate social responsibility practices and programs significantly outperform their competitors, both in terms of their balance sheet and stock price.⁸

As it turns out, loving your community is also loving yourself.

Verse to post on your desk: “Let us not become weary in doing good, for at the proper time we will reap a harvest if we do not give up. Therefore, as we have opportunity, let us do good to all people, especially to those who belong to the family of believers.” -Galatians 6:9-10

This is the second of three excerpts that we’ve shared on our blog from the e-book “The Call to Commerce: 6 Ways to Love Your Neighbor Through Business.” Miss the first one? Grab your copy of the full e-book.

Business Economy Work

The Call to Commerce: 6 Ways to Love Your Neighbor Through Business

October 11, 2017

“And who is my neighbor?”

This question is just as pressing to us in 21st century America as it was 2,000 years ago. A legal expert, “who wanted to justify himself,” posed this question to Jesus. In response, Jesus told the Parable of the Good Samaritan. Like that expert, we look around the world today and see pressing needs at every turn: self-centered leadership, ignorance, poverty, political instability, disease, and spiritual darkness. Overwhelmed at the needs pouring into our digital devices, we ask “What can I really do?” Our temptation, like that of the Levite and the priest in the parable, is to walk past the needs of others and go about our day.

Yet two surprising twists in Jesus’ parable can give us hope. First, the hero of the story is a Samaritan, a member of a mixed ethnic group despised by the Jews. Though the religious insiders – a Levite and a priest – pass by, it’s the heretic, the outsider, who stops to help. The Samaritan didn’t find a solution to a global crisis. Instead, his single act of mercy for a stranger is the model here. This we can do.

Second, which is perhaps the biggest shock for us today, the hero of this story isn’t a pastor, religious leader, or a nonprofit volunteer. He’s a business person.

There’s a bit of guesswork here, but the Samaritan had the time and excess wealth to serve a need. And in so doing, he fulfilled Jesus’ command to “love your neighbor.” As Margaret Thatcher once said, “No-one would remember the Good Samaritan if he’d only had good intentions; he had money as well.” Might engaging in business be a primary way God intends for us to love our neighbors?

“Business is God’s intended partner in his great work as Provider for all of humankind,” says Tim Weinhold, an entrepreneur I quoted in a recent article for Christianity Today¹. His point is that business is a way God has chosen to both provide the goods and services we all depend on each day and create the wealth we need to be able to afford those goods and services. As a CFO friend of mine says², “Business is the only institution that creates wealth. Every other institution distributes it.”³ The purpose of business, like the purpose of the church in the world, is to serve (Mark 10:45, John 20:21). Business people are called to use their talents to bless others.

But what about corporate greed? What about scandals like the price fixing scandal at Archer Daniels Midland⁴, famously portrayed by Matt Damon in the movie The Informant⁵? Or the levels of corruption and collusion in the housing market collapse of the mid 2000s (again, portrayed dramatically by Hollywood in “The Big Short?”⁶) This looks more like plundering your neighbor rather than loving your neighbor.

Business can either plunder our neighbors through low wages, oppressive practices (like the payday loan industry), environmental degradation, and hoarding wealth – or it can be the single greatest instrument for the alleviation of poverty the world has ever seen. (Films such as Poverty, Inc.⁷ and the article “Towards the End of Poverty”⁸ in The Economist make compelling cases for the later.) Our work can either destroy or design, plunder or provide, sack or serve.

Yet what would it actually look like to love your neighbor through your own business or work life?

I agree with Robin John, CEO of Eventide Funds⁹, who recently suggested we need to start with the question of the legal expert: who is my neighbor? Business, he believes, has six neighbors: customers, employees, supply chains, communities, the environment, and society. The best performing businesses over the long haul, he believes, create products and services that serve society and authentic human flourishing, focus on stakeholder value creation, build human-centered operations strategies and create a rich organizational culture. That is, they look carefully at all the “neighbors” a business has and ask how to serve those neighbors well.

Using that framework, here are 6 Ways to Love Your Neighbor Through Business:

1. Love Your Customers

Dan Dye is the CEO of Ardent Mills, America’s largest flour producer ¹⁰. Each day, 100 million people eat an Ardent Mills product. It’s likely that the bread products you ate for breakfast this morning came from the flour produced at one of their 42 mills. Dan describes his work as “nourishing the world,” which his company does on a global scale. They continuously innovate the best processes of turning wheat into flour, which is eventually sold to companies like Bimbo bread that are found in America’s grocery stores. And at the end of their global operations and billion dollar balance sheets is a simple commitment to serve the needs of their customers.

When companies prioritize the needs of the customer and create genuine value for them, businesses flourish. For example, Jeff Bezos, CEO of Amazon, leaves a chair empty at corporate meetings to remind them they’re there serve their customers. Creating value for others, in Charles Koch’s language ¹¹, or endeavoring to love your customers as yourselves, is the first pillar of loving your neighbor through business.

Dealing with cranky, irrational, or flippant customers is no fun. But C.S. Lewis reminds us that loving your neighbor has little to do with your feelings.

“The rule for all of us is perfectly simple. Do not waste time bothering whether you ‘love’ your neighbor; act as if you did. As soon as we do this we find one of the great secrets. When you are behaving as if you loved someone, you will presently come to love him… There is, indeed, one exception. If you do him a good turn, not to please God and obey the law of charity, but to show him what a fine forgiving chap you are, and to put him in your debt, and then sit down to wait for his ‘gratitude’, you will probably be disappointed.”

Even if customers don’t show appreciation, business is still filled with opportunities to “love one another as I [Jesus] have loved you.”¹² The way we love our neighbors, says Lewis, is by working for their good. Like providing sewage systems, software, lighting, legislation, lesson plans, and, of course, loaves of bread.

“Do unto others as you would have them do unto you.” This is not just good advice … it’s good business strategy.

Verse to post on your desk: “This is how we know what love is: Jesus Christ laid down his life for us. And we ought to lay down our lives for our brothers and sisters. If anyone has material possessions and sees a brother or sister in need but has no pity on them, how can the love of God be in that person? Dear children, let us not love with words or speech but with actions and in truth.” -1 John 4:16-18

2. Love Your Employees

Men and women are created to work, and are meant to express the dignity of being God’s image bearers through their creative activity.

This fact is not lost on Wes Gardner, CEO of Prime Trailer Leasing ¹³. Years ago, Wes had an “aha moment,” where he saw that his business was not just a way to fund ministry, but to do ministry, specifically by caring for his employees. He began hiring women from Hope House, a nonprofit that works with teenage mothers, and providing them a good salary and opportunities for growth – opportunities that would likely not come their way unless Wes was committed to loving his neighbors through his business.

He’s part of a larger movement in Denver to provide good jobs to people with barriers to employment ¹⁴. New efforts are afoot to create good jobs for at-risk communities. (A “good job” is loosely defined as a job that provides increasing wages, some flexibility of schedule, benefits, a healthy workplace culture, opportunities for advancement and education, and a sense of pride in the work.)

Yet people from every socioeconomic class long to know their work has deeper value than a paycheck. Dave Kiersznowski, founder of DEMDACO, a business that makes gifts that “lift the spirit,” wants his employees – of all faith backgrounds, races, and ethnicities – to broaden their vision of how their work is contributing to the common good ¹⁵. For example, in their headquarters he named meeting spaces after “heroes of the common good,” such as Martin Luther King Jr., William Wilberforce, and Mother Theresa. This reminds employees that their labor matters not just to the company, but to human history. Good thinkers, like Barry Schwartz, professor at Swarthmore College, see that emphasizing the ways our work makes other people’s lives better is key to loving your employees. ¹⁶

Caring for your employees begins the virtuous cycle of profitable long term business. “We take great care of our people, they take great care of our customers, and our customers take great care of our shareholders” says Cofounder and former CEO of Southwest Airlines, Herb Kelleher. By providing good jobs, laced with dignity, fair wages, and intrinsic meaning, some are even calling the “good jobs strategy” a game-changer among business leadership in the US. ¹⁷

A question to ask to your employees or co-workers: do you have a job or a craft? A job, says Hugh Heclo, is merely a “ miscellaneous piece of work undertaken on order at a stated rate.” ¹⁸ However, mechanic and author Michael Crawford defines craftsmanship as “the desire to do something well, for its own sake.” ¹⁹ How can business leaders provide not just jobs, but a craft, to their employees? Are there ways all jobs can provide the opportunity for men and women to experience mastery, autonomy and purpose, as Daniel Pink suggests? ²⁰

Work, says playwright and theologian Dorothy Sayers, “should be the full expression of the worker’s faculties, the thing in which he finds spiritual, mental, and bodily satisfaction, and the medium in which he offers himself to God.” What will it look like to create more jobs like this?

Verse to post on your desk: “So God created mankind in his own image, in the image of God he created them; male and female he created them…The Lord God took the man and put him in the Garden of Eden to work it and take care of it.” –Genesis 1:27, 2:15

This is an excerpt from the e-book, “The Call to Commerce: 6 Ways to Love Your Neighbor Through Business.” Want more today? Download your copy of the full e-book. Or subscribe to this blog.

Business Craftsmanship & Manual Labor Faith and Work Movement Work

Making a Permanent Impact on American Society?

September 29, 2017

“Dealmakers: Episode I” – Pete Ochs

I often imagine what collective impact between business leaders, churches, government, nonprofits and ministries might look like. What would it look like for us to partner together to make a permanent, generational impact on American society?

When it comes to work, in many ways, our society is hemorrhaging. The labor participation rate for men age 24-55 is at its lowest point since the Great Depression; 10 million men are either unemployed or looking for work; today there are 70 million Americans with a criminal background, many of whom can’t find a good job due to their past.

What if the Christian business leaders we all know decided to hire the millions of men and women with barriers to employment? Could the Church step up to meet a critical need – and develop the knowledge, best practices, and vision for loving our neighbors through good jobs?

This is a big task – maybe too big. But I feel like things are changing.

TC Johnstone, a friend and filmmaker, has done an incredible new documentary that gives us a beautiful, compelling case for doing just this.

In the first episode of “DealMakers”, a new documentary series, he highlights Pete Ochs, the founder of Capital III an impact investing company “committed to social, spiritual and economic transformation.” The film tells the story of Pete’s journey to starting a manufacturing company…inside a maximum-security prison. Here’s how TC describes the film,

“Pete Ochs, A Triple Bottom Line Business. Pete had a crazy idea. What would happen if we put a manufacturing business inside a maximum-security prison, pay employees fair market wages, and help them find their purpose? What started out as a crazy idea turned into reform, relationships, profit and ultimately transformed lives.”

Though Pete is wonderful in the film, it’s Louie Gutierrez, who spent 25 years behind bars, who really shines. Pete gave Louie another chance through employment; Louie gave Pete a renewed purpose for his own work.

You may want to think about screening the film in your church, business or home. If you’re a leader, you might think about having Pete and Louie come and share at a conference or event. Pete not only hits all the theological essentials in the story, but their story of learning from each other is just as powerful.

This film is an excellent illustration of the real-life impact that all this conversation about faith and work can have on real lives. I commend this film to you and those in your church or business. (For $25 off the price of a screening, use the discount just code: DIFW, and click on this link: https://www.dealmakersfilms.com)

I believe the “good jobs” conversation is the natural intersection between Christians who care about justice and those who care about work in America today. I also believe stories of redemptive employment can galvanize Christians in positions of influence to have deep spiritual, social and cultural impact on a society in need of grace…especially from the church.

To use Louie’s words: “I tell you what, I’m not super religious. But if I were to ever say that I met a Christian in my life, it’s more than definitely Pete.”

Happy watching.

Craftsmanship & Manual Labor Work

Colorado Needs a Renewed Vision of the Craftsman

September 26, 2017

Colorado needs a renewed vision of the craftsman.

Lately, everybody is talking about workforce development. This week the Biennial of the Americas featured a discussion on the topic. Careerwise Colorado continues to make headlines placing youth in apprenticeships across the state. The Denver City Council’s economic and workforce development group is hosting a series of roundtables to address the woeful shortage of construction labor.

And for good reason. The Association of General Contractors of America says that 85 percent of Colorado companies are having a hard time filling craft positions, like carpenters, concrete workers, and electricians. Though good paying jobs are in ample supply, technical and “middle skill” labor is sorely needed.

To meet this need, noble efforts like Build Colorado emphasize career paths and high pay to try and fill the thousands of pipefitter, mason, and management jobs.

But there is a critical gap in the trades pipeline: our k-12 educational system.

Greg Schmidt, CEO at Saunders Construction, says, “Though we have carpenters making over $40,000/year and superintendents making $75,000-$100,000/year, my own kids go to a school where this path isn’t even an option.” By stressing a four-year college degree for all students, many k-12 schools have implied that a technical degree leading to a job as a craftsman is second class. With the decline of vocational education, many times students don’t even know this is a viable option.

What is needed is a renewed vision of the intelligence, beauty, and vocation of craftsmanship in our educational system.

Intelligence. Educator Mike Rose, author of The Mind at Work, says about our cultural image of the tradesmen: “We are given the muscled arm, sleeve rolled tight against biceps, but no thought bright behind the eye, no image that links hands and brain.” Yet this was not always so. In the 18^th and 19^th century, some of history’s finest scientists – Benjamin Franklin (1706-1790), James Watt (1736-1819), Samuel Crompton (1753-1827)– were also craftsmen who built what they designed, and knew no separation between working with the hands and the mind.

Frederick Winslow Taylor’s Principles of Scientific Management (1911) gathered craft knowledge, organized it into high efficiency processes, and standardized much manual labor. A previous harmony between craftsman and scientist, skilled laborer and thinker, was ruptured. Today, we see that rupture between the liberal arts and “vocational education.”

Scholars like Matthew Crawford have pointed out the intelligence of craftsmen, often overlooked by those of us who can barely change a light bulb.

Beauty. Before the industrial revolution, a city’s artists and tradesmen were often the same thing: Each made structures for both utility and beauty. Architecture adorning even apartment complexes in cities like Barcelona show this fact.

Justin Hales, an electrician at Weifield Group Electrical Contracting, says, “When you turn your pipes, make them uniform—that’s art. It probably goes unnoticed to the average person, but we see it. We take pride in our work.”

To call the work of tradesmen “public art” is not far from the truth. Rarely do most Coloradans attend art galleries. But millions drive down I25 and see towering edifices adorning Denver’s skyline. The maze of underground sewage and water pipes has a humble beauty, bringing sanitation and liquid life to all of us.

Vocation. A vocation is a summons to live life for greater purposes beyond personal benefit. Work as a calling has intrinsic value; work as just a paycheck leaves us longing for meaning.

The Christian tradition recalls that God himself became a tekton, or a craftsman, on earth, thus dignifying manual labor that Greeks and Romans looked down upon. Even if culture looks down upon those with “dirty jobs,” to use Mike Rowe’s term, today’s craftsmen are in divine company.

In an age of growing social inequality, a middle skill job is America’s best pathway from poverty to the middle class. Yet in order to build this pipeline across Colorado, our educators need to recover older traditions about the craftsman.

Theology Work

The Prayer of Awareness

September 13, 2017

Several weeks ago I sat down to breakfast with my friend and spiritual mentor Barry. Since Barry is the CFO of a publicly traded company, I’m always wanting to talk business. Turn arounds, strategies, stock price, leadership. Yet he continually takes the conversation back to a moment-by-moment relationship with Christ.

“My spiritual director shared with me a practice that I’ve found very helpful,” Barry said. “And it centers on the concept of awareness. The first step in this prayer is just this: (1) Recognize that Jesus is aware of you in this moment.”

Awareness. Interesting thought. One of my unspoken barriers to prayer is that Jesus is high, far off, and mighty – and that I need to get in the right room, position, or posture to pray. But the truth is that Jesus, who is with us to the very end of the age, is aware of me right now. At a computer. On the way to the bathroom. In a meeting. In the car. Putting on my socks. That means he’s aware of my body, my feelings, and my innermost thoughts.

“From there,” Barry continued, “simply do this: (2) Say to him one thing that’s important to you.” For example, it could be an email you’re waiting on from a prospective client, the stress of your kids not listening to you, or the pain of an ongoing addiction. It could be anything. But it makes sense: if Jesus is aware of me right now, the first step in a simple conversation between friends would be to share one thing that’s important to me.

“Finally, after you’ve done this,” Barry said, “(3) Listen for one thing that’s important to Jesus that He wants you to know.” As I started to apply this to my own work day, this final step was surprisingly easy. “Trust me. I will provide,” was the answer I got to a lot of my own worries about money. I also felt like Scripture would pop into my mind from my time reading the Bible in the morning. “I am with you. Don’t be afraid. Bring your anxiety to me and I will give you peace.”

I’m just starting to practice the Prayer of Awareness. But there’s two reasons why I’m hopeful that this practice can grow my relationship with Christ:

(1) It only takes about 15 seconds. I can do it while pumping gas, nodding off on a conference call, or after a conflict with my wife. It works just as well walking to the bathroom at work as it does at home with my kids.

(2) It doesn’t require much holiness! Just honesty. Christ is aware of me right now, in this moment. I don’t have to do some kind of elaborate preparation for prayer nor find just the right words to pray. (Often, when I pray in groups, to be honest, only half of it is actual conversation with God. The other half is performance for others in the room.)

As I type this article, he sees, listens, and cares for me. Because this is true, I can share simply what’s important to me, and listen for what’s important to him, as anybody would do with a friend.

If you decide to practice this prayer this week, I’d like to hear from you. Contact me with your story, and, with your permission, I’ll share it here.

Photo: Walking to Work

The Prayer of Awareness

Recognize that Jesus is aware of you in this moment.
Say to Him one thing that’s important to you.
Listen for one thing that’s important to Jesus that He wants you to know.

Business Culture Economy Vocation Work

Theology for Business (Keynote Address)

July 21, 2017

This is the keynote address I gave for the recent event “For Whose Glory: Exploring Faithful Practice in Life, Leadership and Business.” Below I’ve included a brief outline of my talk. The video also includes all slides from my presentation. Like it? Visit my speaking page by clicking the menu above.

I. Introduction: What is the purpose of business?

The answer from business culture
The answer from church culture
The answer from conferences like this

Thesis: Christian theology is just as important for your business life as finance, operations or sales, customers or employees.

II. First, the doctrine of CREATION and FALL calls us to THINK THEOLOGICALLY about the purpose of business.

The purpose of business is to provide for the needs of world by serving customers and creating meaningful work, while giving glory to God.
It provides
1. The goods and services we depend on every day
2. Meaningful work
3. The wealth we need to afford those goods and services
Business is an extension of God’s own work of creation
The Fall impacted both our work and our business, which we see most clearly in the Prophets
1. Idolatry causes injustice
2. The hinge between provision and oppression is the God we worship in business life.
“For whose glory?” is a critical questions which will determine how we answer the question of the purpose of business.

III. Second, the doctrine of the TRINITY calls us to EMBRACE RELATIONSHIPS.

The American workforce is stressed, disengaged, and unhappy (Gallup/BCG Research)
God is relationship – Father, Son and Holy Spirit – and healthy businesses are bound together through healthy relationships based on a foundation of trust.

IV. Third, the doctrine of the RESURRECTION calls us to CREATE GOOD WORK.

We tend to not talk about business at church because we don’t think it’s a part of the gospel, or “good news”
The resurrection calls us to think more comprehensively about redemption, creation, and, thus, our work.
Our daily work matters because God is redeeming not just individual souls but all of creation.

V. Fourth, the doctrine of VOCATION calls us to SEEK DEEP SPIRITUAL HEALTH.

The exhilaration and speed of business life rarely affords us the opportunity to slow down and ask “Who are we becoming?”
The word vocation comes form the latin root vox, or voice: it’s about responding to the voice of God in the day to day lives, including our business decisions.

VI. Finally, the CROSS calls us to SERVE OTHERS SACRIFICIALLY.

Central to the gospel is that Christ gave his life for ours.
It’s one thing to talk about customer service in our business, or even creating a company of “love.” But it’s another to talk about sacrificial love.
Boaz was a model “Christian business leader,” as he calls us to hire and care for the “Ruth’s” of our day.

VII. Conclusion: Christian faith calls us to think theologically about the purpose of business, to embrace relationships, to create work in a spirit of hope, to admit our flaws as we seek deep spiritual health, and to serve others sacrificially in our city.

Business Economy Work

Investing in Human Flourishing: The Story of Eventide Funds (Videos)

July 14, 2017

“The real issue we face today,” says Robin John, CEO of Eventide Funds, an asset management company, “is that investors are divorced from their investing.” Most of us invest money for retirement in mutual funds, but many of us also have no real idea of which companies we own, or even how the companies we invest in are being operated.

In April I had the chance to visit the Eventide Funds team in Boston (along with my adorable daughter Lily), to go a little deeper.

In a new DIFW short film (5:23), crafted by award-winning documentary film-maker Nathan Clarke, Finny Kuruvilla, Jason Myre and the Eventide Funds team ask pressing questions about values-based investing, investing as ownership, and how God’s purpose for business might shape our retirement portfolios.

Don’t have time to watch the whole video now? Watch these excerpts and share with a friend.

Investing is Ownership – Eventide Funds from Denver Institute on Vimeo.

Investing in Human Flourishing – Eventide Funds from Denver Institute on Vimeo.

Ethical Investing – Eventide Funds from Denver Institute on Vimeo.

Jeff Haanen

The Healing Power of Economics (Christianity Today Book Review)