“God of the Second Shift: The Missing Majority in the Faith and Work Conversation” (Christianity Today Cover Story)

September 27, 2018

By Jeff Haanen

The following is the cover story for the October 2018 print issue of Christianity Today. To access the full article for free, click the “friends and family” link below. Also, if you’re not a subscriber, please consider subscribing to Christianity Today to support their work. Here’s an excerpt of the story.

Our group was white, college-educated, and passionate about helping people find meaning in their careers. We looked at Josué “Mambo” De León, pastor of a bilingual working-class congregation called Westside Church Internacional, eager to hear his thoughts on a recent “faith and work” conference.

“For us, work isn’t about thriving,” Mambo said. “It’s about surviving.”

Between bites of salad, it slowly became clear who the man in a red baseball cap, World Cup T-shirt, and jeans really was: an emissary from another world.

“You start with the premise that you have a job and that you feel a lack of purpose,” he said. “But that doesn’t resonate with us. How are you supposed to find purpose and flourish when you don’t even have opportunities?”

On my way home from the office of the nonprofit I run, Denver Institute for Faith & Work, I stewed over Mambo’s comments. They reminded me of a similar conversation I’d had with Nicole Baker Fulgham, president of an educational reform group called The Expectations Project. Baker Fulgham, an African American working with low-income kids, asked me bluntly: “So when do we start talking about faith, work, and life for fast-food employees?”

In the past decade, the faith and work movement has exploded. Hundreds of new conferences, books, and organizations have sprung up from San Diego to Boston. But there’s a growing anxiety among Christian leaders that our national vocation conversation has a class problem.

A hundred years ago, partnerships between clergy and labor unions flourished. Yet as the forces of industrialization transformed the trades in the late 19th century, and vocational education and liberal arts schools parted ways, a new mantra for the college-educated took root: “Do what you love.” The late Steve Jobs, in a 2005 Stanford commencement speech, stated, “You’ve got to find what you love. Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.” Work done out of necessity was devalued, and eventually conversations about Christianity and work applied the word vocation mostly to college kids contemplating work they would most enjoy.

Today, when American evangelical leaders talk about work, the working class—which is two-thirds of the American workforce—is largely absent. What are we missing?

Daily Meaning or Daily Humiliations?

Years ago, I started Denver Institute after reading Studs Terkel’s 1971 classic Working, an oral history of working-class Americans. Work, Terkel says, “is about a search for daily meaning as well as daily bread, for recognition as well as cash, for astonishment rather than torpor; in short, for a sort of life rather than a Monday through Friday sort of dying.”

Of course! I thought. This fit well with my graduate school angst (and growing boredom with my assignments). I liked the quote so much that I put it in my email signature.

But somewhere along the way, I forgot that Terkel also believed work was centrally about “violence—to the spirit as well as the body. It is about ulcers as well as accidents, about shouting matches as well as fistfights, about nervous breakdowns as well as kicking the dog around. It is, above all (or beneath all), about daily humiliations.”

This didn’t sound like the workplaces I was used to. But the tension between Terkel’s two statements has started to resonate with me. In the past five years, we in Denver have hosted thousands of doctors, lawyers, entrepreneurs, and other young professionals at our events. But there’s been a conspicuous absence of home care workers, retail sales clerks, landscapers, janitors, or cooks.

Calvin College philosopher James K. A. Smith—who once pulled 10-hour graveyard shifts on an air filter assembly line—observes, “The bias of the [faith and work] conversation toward professional, ‘creative,’ largely white-collar work means that many people who undertake manual or menial labor simply don’t see themselves as having a voice in this conversation.”

It may be time to do some soul-searching. Have we, by which I mean myself and presumably many of this magazine’s readers, seen the culture-shaping power of work but been blind to the “daily humiliations” of those whose work we depend on each day? Have we been interpreting Scripture through our own professional class bias and failed to ask how working-class Americans think and feel about their work?

The Great Divide

“Because hard work was such a high value for our family, it was also demoralizing,” says pastor Jim Mullins of Redemption Church in Tempe, Arizona. “One of the most difficult aspects of growing up was not the lack of money but the shame that would come with not having opportunities. That shame would boil into anger. I think a lot of the drug use and alcohol [use] that we experienced was a sort of numbing of the shame.”

Mullins’s story echoes the stories of millions of working-class Americans who have seen life deteriorate over the past 50 years in nearly every economic and social category. (I use the term “working-class” to mean those without a four-year college degree.)

The growing body of research is astounding…

(Read the rest of the article at Christianity Today.)

Business Work

Theology for Business (Keynote)

June 25, 2018

On June 15, 2017, I gave a keynote entitled “Theology for Business” at Denver Institute for Faith & Work’s annual business event. Since I’ve come back to this talk several times, both in my writing and speaking, I thought I’d post it here. (Here’s the video.) I hope it helps you as you consider how the gospel might inform the culture of your business.

Thanks for coming. I’m really looking forward to learning from our panelists today and from all of you.

Theology for business. What do these two worlds – church and business – have to do with each other? Christian theology doesn’t get a lot of air time at Harvard Business Review or even the Denver Business Journal. Neither does marketing, strategy or raising capital get mentioned much at church. But we find ourselves, here, today feeling like something is missing from both our church lives and our business lives.

Here’s what I mean. How would we answer, “What is the purpose of business?” It’s a good place to start, but we find ourselves with less-than-fulfilling answers. (1) Business culture: Famously, Milton Friedman has said that business only has one purpose: maximize share-holder value. That is, the purpose is merely to make profit. But this paradigm is diminishing. Profit is important, but as Max De Pree, the former CEO of Herman Miller, once said, “Profit is like breath. You need to breath to live, but you don’t live to breath.” Companies that are just living for profit don’t live very long.

Across the US today, from Fortune to Forbes, people are searching for deeper purpose for their business. Having a social mission is key to attracting millennial talent. But what is the overarching purpose for business? There are as many answers to this as there are businesses!

Each company defines their own firm’s mission, vision and values, I often find, acts like a religious community! Many companies are more mission-driven and have more rituals and strict practices that require more obedience than most churches I’ve seen! One company in town even makes new employees cross a literal bridge as an expression of loyalty to the company.

Everybody – and every company – is searching for its own purpose, and rarely asking, might there actually be a single, unifying purpose to business overall?

(2) Church: How would most people in church answer the question of purpose in business? Here’s the implicit assumption, “You’re in business, and I work at a church or nonprofit. Your job is to make as much money as you can and give it to us.” Here’s a significant pain point: so many with business-gifting end up feeling like ATM machines around church and nonprofit leaders. If this is you, let me say “I’m sorry.” We can do better.

(3) Conferences Like this often would say the purpose of business is to host a workplace Bible study, and get your co-workers to join you. Now, I’m all for workplace bible studies and evangelism. The challenge with this view is that we’re not really talking about business. It’s simply transporting church activity into a business setting. What about, though, the actual nuts and bolts of business? Supply chain, hiring practices, management. Does theology say anything about that?

Here’s the upshot: we’re here because we often feel lonely. (1) Lonely as one of the few believers in a secular company, (2) Lonely at church, often feeling misunderstood or objectified as a business leader. (3) And sometime lonely even at gatherings like this, hoping to find a vision for business in God’s redemptive story, yet leaving with only workplace bible study materials.

Add to that, we’ve never been taught to think about theology and business leadership together. But today, let me make the case that Christian theology is just as important for your business life as finance, operations or sales, customers or employees.

As we launch into our event, let me frame our discussions this morning with 5 doctrines that I believe can be transformative for our business practices.

First, the doctrine of CREATION and FALL calls us to THINK THEOLOGICALLY about the purpose of business.

The purpose of business is to provide for the needs of world by serving customers and creating meaningful work, while giving glory to God.

Let’s unpack this. In Genesis, work is a gift from God. God works for 6 days in creation, and then rests for one day. And he gives work to Adam in Genesis 2:15 the work of gardening – taking the raw materials of the world and making them suitable for human flourishing.

So, grain, for instance, by itself isn’t much good. But after work, it becomes bread. Grapes are good, but after a vintner gets ahold of them they become wine. Work bring creation from “good” to “very good.” Martin Luther saw this, and said that work is the way God provides for our needs. My friend Tim Weinhold says it even more boldly, “Business is God’s intended partner in his great work as Provider for all of humankind.”

Houses. Pipes. Sandwiches. Paper. Clothing. Business provides. When I go to King Sooper’s after getting back from the majority world, I’m still astounded at the power of business to provide. As as such, it reflects God’s character, who, in the story of Abraham and Isaac is called “The Lord Provides.” Different kinds of work reflect different aspects of God’s character: in health care, God as a Healer; in law, God as Judge and Advocate; art, God as Creative Artist; in business, God is Provider.

It provides three things:

The goods and services we depend on every day.

For example, my friend Dan Dye is the CEO of Ardent Mills, based here in Denver. They’re the largest flour producer in the US. Get this: over 100 million Americans per day eat an Ardent Mills product. He sees his work as nourishing the world. He SERVES.

Meaningful work.

For example, my friend Karla Nugent, the chief business development officer at Weifield Group Electrical contracting has over 300 employees. For her, providing work is an opportunity for people to express their God-given talents and skills while contributing to a better world. For many, Weifield is a transformative place of dignity and community engagement. It’s where people bear the image of God, the Creator.

The wealth we need to afford those goods and services.

My other friend Barry Rowan, former CFO for Vonage, says this: “Business is only institution that creates wealth; all other institutions distribute it.” Wealth creation is indeed incredible. Through business, wealth can be created from nothing, allowing abundance and prosperity. We don’t live in a zero sum economy. This is why more theologians need to be talking about “responsible wealth creation”, just as we will over the lunch hour today.

Because of the power of business, many consider business as a “holy calling.” Actually, a book we’re selling today, by Tim Dearborn, goes by that title. It’s a chance to provide for our neighbor’s most basic needs.

Business has an incredible power to provide for our needs through serving customers through quality goods and services, creating meaningful work, and creating the wealth needed to purchase those goods and service. Business is an extension of God’s own CREATION.

But The FALL happened, too. After Adam ate the fruit, sin entered the world, and our work and our business practices. You can see this, epecially the Prophets. Let me give you an example example:

Micah 6:8: He has shown you, O mortal, what is good. And what does the Lord require of you? To act justly and to love mercy and to walk humbly with your God.” Now, we usually stop reading there. But Micah doesn’t.

This is the next verse, which speaks to Israel’s business practices at the time. “Listen! The Lord is calling to the city— … Am I still to forget your ill-gotten treasures, you wicked house, and the short ephah, which is accursed? Shall I acquit someone with dishonest scales, with a bag of false weights?” God saw something: people were engaged not in value creation but value extraction.

The story is this: in the time of the Kings of Israel, its leaders forgot the covenant and the law of God. They ceased worshipping the Lord, and they began to worship false gods. The core evidence of this was that they ceased to practice Sabbath. This is why there are so many calls back to practicing Sabbath in the OT. It was a call back to worship for all of society.

When Israel never stopped from the work, the workers in their households never had a rest, they were commodified for the sake of profit, and oppression spread. Idolatry caused injustice.

In Israel’s history, this idolatry was just as common among judges or priests as it was merchants, but the point is the same: business has a good purpose, yet because of sin, it can become distorted. The hinge between provision and oppression is which God you worship.

The Bible gives us a way to see both the goodness of Creation & distortion of the Fall, which makes business neither savior of the world nor the enemy of the people, but instrument for God’s blessing in the hands of his followers. For Whose Glory, then, becomes the question in business, which can restore it to it’s good purpose.

The purpose of business is to provide for the needs of world by serving customers and creating meaningful work, while giving glory to God.

Second, the doctrine of the TRINITY calls us to EMBRACE RELATIONSHIPS.

Second, let me get to relationships and business by showing you first a graph. 70% of the American workforce is disengaged from work; 54% experience some kind of sleep interruption due to work; 83% feel stressed at work; 60% are still connected to work on their off time; 51% of you in this room are looking for a job change (I hope that’s not true of my staff!); and only 21% feel their well-managed. Ouch.

Now, take a look at this. Take a look at the top 9 factors that drive employee engagement: Basic Needs: (1) Understand expectations; (2) Have necessary tools and equipment; Individual Needs (3) Opportunity to do best work, (4) Receive recognition and praise for their work, (5) Cared for as a person, (6) Development is encouraged Teamwork Needs: (7) Opinions Count, (8) Understand link to the Mission and organization, (9) Associates committed to good work, (9) Have a friend at work.

The point: America doesn’t broadly want to be working, yet they spend 100,000 hours of their life working. And what drives engagement is heavily relational. Feeling valued.

As it is today, we often discuss employees in terms of human resources, as if they were just one of the many resources needed in a company. But in the creation narrative, people come first, work is second. This makes sense, because God is relationships. Here’s my second point, 2. God is relationship – Father, Son and Holy Spirit – and healthy businesses are bound together through healthy relationships based on a foundation of trust.

Even in the digital age, today, because we are made in God’s image, we still long for face-to-face relationships. We want to know others and be known.

Also, we see that the further up we go in an organization, the more important relationships of trust become. When business problems occur, more often than not, there are issues of trust or some kind of relational fracture. When business and economies go well, there is trust is the glue that holds them together. Drew Yancey, who is moderating our panel on entrepreneurship today, has made this point to me several times.

Today we have the privilege of hearing from Steve Reinemund, former PepsiCo CEO and dean of the Babcock School of Management at Wake Forest University. He’s seen this workplace disengagement statistics. But he’s also helped lead transformational efforts to reengage employees at his company. Here’s what he says. “We need people in business that understand business is a noble profession, that makes a difference in the lives of people.”

Core to the idea of faith at work for us at DIFW is the idea of “embrace relationships” because we long for connection, reconciliation, partnership, team – relationship. And business needs people willing to practice self-giving love, like the love inside the Trinity.

THIRD, the doctrine of the RESURRECTION calls us to CREATE GOOD WORK.

Why don’t we talk more about business at church? It forms the fabric of our cities, provides the employment we need, the goods and services we use, and the wealth we spend. I have a theory: we don’t think it’s a part of the gospel, or the “good news.”

The story goes like this: the gospel is that Jesus died for our sins so that after we die we can be with him in heaven. That is, the Bible is about saving souls, not the actual world we live in. AS IS, we struggle to relate faith to work, theology to business.

Let me suggest a broader story. Jesus did die for our sins. But he also rose again on the third day. And here’s what’s interesting about the resurrection story, especially in the gospel of John. It takes place in a garden. Jesus rises not on the last day of the week, but the first day of the week – Sunday. When Christians have traditionally worshipped. John is saying: Look, the world came apart on Good Friday, but the new creation has begun with the resurrection of Christ.

Our daily work matters because God is redeeming not just individual souls but all of creation. Christians look forward to the redemption of all things, in a city of all places. God does not abandon his creation, including our work in business. In 1 Corinthians 15, an entire chapter about the resurrection and death being “swallowed up” by life, Paul concludes: “Therefore, my dear brothers and sisters, stand firm. Let nothing move you. Always give yourselves fully to the work of the Lord, because you know that your labor in the Lord is not in vain.” It’s not in vain because the resurrection means the beginning of a new, physical world – one that includes our work in his heavenly city.

The resurrection means every spreadsheet, every transaction, and every dollar and every product is part of the scope of redemption. It also invites us to be imaginative. What might my industry or company look like fully restored?

Our Fellows asked these questions with their final, year-end projects this year. Catherine, who works at a credit union, imagined a “selfless sales” model, rewarding customer satisfaction not only moving more products that often weren’t needed. Christiana, an urban planner in Denver, implemented new training for her to prevent compassion burnout for those often yelled at in city council meetings. Banks, one of our presenters today, brought people from vastly different walks of life – the evangelical community and the gay community, the black community and the white community, republicans and democrats, together for a common meal, to listen, and heal divides.

Instead of looking to purpose for our businesses as merely profit or whatever big company is featured in the latest publication, the resurrection is an enduring fuel of hope and creativity for our work.

The doctrine of VOCATION calls us to SEEK DEEP SPIRITUAL HEALTH.

Let me tell you a story. I have four daughters. And so Saturday’s during the summer we go to swim meets. This last Saturday, I was watching these kids of all ages, race to cheers in the hot summer sun. Some of these kids are like fish – not only the teenagers, but 8, 9 10 year olds blowing through the water. Even many of the 6 year olds are impressive, making it all the way to the end of the pool.

One race of 6 year olds: the buzzer sounds, the kids belly flop off the block into the pool, and start their front crawl. All were doing great: except Reese. Reese jumps in, and immediately, he just tries to make it to the surface, in a panic. He’s gasping for air, grabbing for the buoys, wondering what he’s gotten himself into. It’s too deep. He can’t touch. He can’t go back. Parents cheer! Reese just tries to survive.

I had a revelation at this moment. This is exactly what it feels like to be an entrepreneur. Everybody is cheering, others seem to be excelling, and here you are, flapping around wildly, just trying to survive. And take one stroke, two stokes, toward the other end of the pool.

Today, we’re talking about “Caring for the Soul of Entrepreneurs” – because in the speed and exhilaration of starting and building a business, there’s often fear, chaos, uncertainty. Who are we becoming? In our souls, in the secret place.

Today, we have a panel of VCs and entrepreneurs who will both share war stories, but plunge beneath the surface to ask hard questions about character and entrepreneurship – with honesty and grace.

The doctrine of vocation is not about finding your ideal job. The word vocation comes form the latin root vox, or voice: it’s about responding to the voice of God in the day to day lives, including our business decisions. Traditionally, vocation means first responding to His call to “love the lord your god with all your heart, mind, soul and strength, and love your neighbor as yourself.”

As it is today, we live in a culture framed by a humanistic story, especially in tech start-up world. And the story is pretty simple. It goes like this: The humanistic story says there is no problem that human beings can’t fix. This story is especially prevalent in the tech sector today. But the reason I know this story isn’t true is that I can’t even fix myself.

We need others as we learn to respond to God’s call in our hearts and our work lives.

The CROSS calls us to SERVE OTHERS SACRIFICIALLY.

Today more business leaders than ever want to emphasize their social impact and sit on nonprofit boards. And in many circumstances, our secular neighbors are doing good work that Christians can look to as a model and can partner with.

But here’s my question? what about when our public acts don’t pad our resumes, but actually cost us? And are difficult? And not seen by others?

Central to the gospel is that Christ gave his life for ours. He took our punishment on himself; his death brought us life. It’s one thing talk talk about customer service in our business, or even creating a company of “love.” But it’s another to talk about sacrificial love.

The biblical model for the righteous business man is Boaz, found the book of Ruth. Boaz was a land owner, and practiced “gleaning,” which is essentially an old testament law that told land owners not to harvest to the very edges of their fields, but to allow the poor to collect what was left over to provide for their families. That is, he allowed the poor to work in his fields out of obedience to the law, summoned up by “love your neighbor as yourself.” Interestingly enough, this businessman ended up marry Ruth, an immigrant, and through his righteousness, he became the great grandfather of King David, and became part of the Line of the Messiah himself.

Why do I mention this? Work has an incredible power to alleviate poverty today. One of our panel discussions is entitled, “Good Jobs: A Strategy for Profit and Poverty Alleviation.” We will have the chance to observe something truly unique: a key nonprofit leader, Jason Janz, who is providing top quality job training for men and women in poverty; Helen Hayes, CEO of Activate Workforce Solutions, who is working to place these men and women in good, career level jobs that can break the cycle of poverty, and Michael Coors and Irma Lockridge at Coors Tek, who are hiring the Ruth’s of our day, and providing jobs that complete the transformative cycle. We’ll have a chance to see what I call “the good jobs pipeline” and ask – what might it look like if hundreds of Christian managers and businesses owners saw “love your neighbor” as the motivation behind their HR practices, and did so not to make a name for themselves, but simply because at the cross, I have been so deeply, and perfectly loved?

Moreover, what if another Christian doctrine influenced the workforce development conversation in Colorado: that all people are made in God’s image? Where the hundreds of workforce development programs leave it today is that all people have self-worth and dignity. But the creation story brings a transformative idea to to the table: that human dignity is primarily expressed through work, just as God the Creator works.

THEOLOGY FOR BUSINESS? Yes.

Summary. Here’s my point: Christian theology is fundamental to our business practices. Christian faith calls us to think theologically about the purpose of business, to embrace relationships, to create work in a spirit of hope, to admit our flaw as we seek deep spiritual health, and to serve others sacrificially in our city.

My prayer is that today you might leave here for your own work and business life. And that the question For Whose Glory? Might be one you take with you today into the office tomorrow.

Faith and Work Movement Work

How To Start Your Own Faith & Work Institute

April 24, 2018

Over the years, I’ve often received the question How did you do that? That is, how did you start Denver Institute for Faith & Work? The founding of DIFW was a one part grace (both God’s and other’s), one part luck, and one part perseverance. The great thing about our story is that we didn’t need anybody famous to make it work. We prayed, we convened, we planned, we executed, we failed, and then we tried again.

Are you interested in starting your own Faith & Work Institute? Here’s a few practical steps on how to get started:

1. Make a plan.

You can’t get anybody on board without a plan — with deadlines. A simple 2 page document is enough. Include measurable goals, action points, and deadlines, and hold yourself to them. Include goals for programming, fundraising, administration, and communication. This will be how you recruit your board.

2. Form a strong board.

Your board members are your best cheerleaders, strategic advisors, donors, and, early on, co-workers. Recruit a board that (1) Follows Christ, (2) Believes in your mission, (3) Gives generously and (4) Contributes a particular skill set you need, and (5) Connects you to a key part of the city.

3. Draw in pastors / industry leaders in an advisory role.

At the outset of DIFW, I found that our church advisory council and our advisory board did two things very quickly for us: (1) They built public trust in our new organization, and (2) They helped to form the programming we designed for our market. “Plans fail for lack of counsel, but with many advisors they succeed.”

4. File for 501(c)3.

If you’re not an independent 501(c)3, you need to file ASAP. Legitimacy in the nonprofit world depends on this little note from the IRS. Find a friend who’s a lawyer, and get it filed ASAP.

5. Initiate branding, website, and communication rhythms early.

Even before we initiated our first program, we got an identity package (logo), worked on a simple website, and started sending monthly newsletters. This is key to starting the long road to building trust in your mission.

6. Get a public event on the calendar.

Do it early. Even before you’re ready. I recommend an event because it’s easy to pull off, gets your name out to the community, and is easy to communicate to donors what you did. (Make sure to video record it.) This will be your next step toward legitimacy.

7. Fundraising: Share your vision with everybody.

Coffee is cheap. So go an have coffee with anybody and everybody who will meet with you. Do only 50% of the talking, but be sure to share the nut of your vision. Ask for permission to stay in touch. Year-end giving and your board will be the core of your early revenue streams.

8. Start new programs, learn from your mistakes, change, and start again.

Entrepreneurs make mistakes. Lots of them. The secret is to do it often and cheaply. Put the plans for a program together, get it out to the world, humbly accept feedback, make changes, and try again. Be courageous. Your identity is not at stake. And put your idea out there .

9. Embrace institution-building and becoming a generalist.

Building a new organization is tons of work. What is a website widget? I’ve never read P&L statements before! Do I really have to do board reports? So much of your work is not just administration – it’s building a new institution. One you believe can last for generations. You’ll have to start learning to do things way outside your expertise. That’s ok. The work of an institution-builder is the work of a generalist.

10. Make the Entrepreneurial Leap: Put in your notice and start as the full-time Executive Director.

This takes courage. And trust in Christ. But once you have 3-6 months of your salary in the bank, give your notice, and do this work full-time. It’ll seem nuts. But this will also motivate you. If this is where God has called you, then don’t turn back. God is with you.

11. Pray, show gratitude, and give the glory to Christ.

Launching a new organization – and having a measure of success — is a gift of grace. Thank God often in your prayers. Thank your board, thank your donors, thank your program participants. Gratitude is central to building a lasting institution, and it is what gives our work a lasting and deep joy.

Since DIFW started in 2012, God has been at work in other cities. Check out what other Faith & Work Institutes have been popping up around the US: Nashville Institute for Faith and Work, Los Angeles Center for Faith & Work, Chattanooga Institute for Faith & Work.

Need some help getting started? Contact me.

Business Culture Faith and Work Movement Work

The Internet’s Best Place to Start Learning about Faith & Work

January 19, 2018

Ok, maybe that blog post title is hyperbolic. But it’s not far off from the truth.

For the past four years, Denver Institute has amassed tons of articles, videos, blog posts, curricula and other resources on work, calling, culture and various industries. When our team looked at these, it was kinda overwhelming. Even for us!

So we decided to make our resources easier to navigate, find, and use through our new “Learn” page.

Here’s what we did. (1) We organized the page below into topics/industries. From there, pick something that piques your interest, like calling or health care or business.

(2) Inside of each page, we teed up 2-3 featured blog posts as a great place to start thinking about that industry/topic, along with a couple of recommended videos.

(3) For those with really curious minds, we have our own short courses linked on the bottom of these pages on our (forthcoming) content platform, Scatter.

Of course, I’m biased, but for those who care about what faith means for our work and our world, I think this is one of the internet’s best resources.

(Do you have a killer article, book, or resource we should feature? Send it our way: [email protected])

Business Culture Economy Vocation Work

Theology for Business (Keynote Address)

July 21, 2017

This is the keynote address I gave for the recent event “For Whose Glory: Exploring Faithful Practice in Life, Leadership and Business.” Below I’ve included a brief outline of my talk. The video also includes all slides from my presentation. Like it? Visit my speaking page by clicking the menu above.

I. Introduction: What is the purpose of business?

The answer from business culture
The answer from church culture
The answer from conferences like this

Thesis: Christian theology is just as important for your business life as finance, operations or sales, customers or employees.

II. First, the doctrine of CREATION and FALL calls us to THINK THEOLOGICALLY about the purpose of business.

The purpose of business is to provide for the needs of world by serving customers and creating meaningful work, while giving glory to God.
It provides
1. The goods and services we depend on every day
2. Meaningful work
3. The wealth we need to afford those goods and services
Business is an extension of God’s own work of creation
The Fall impacted both our work and our business, which we see most clearly in the Prophets
1. Idolatry causes injustice
2. The hinge between provision and oppression is the God we worship in business life.
“For whose glory?” is a critical questions which will determine how we answer the question of the purpose of business.

III. Second, the doctrine of the TRINITY calls us to EMBRACE RELATIONSHIPS.

The American workforce is stressed, disengaged, and unhappy (Gallup/BCG Research)
God is relationship – Father, Son and Holy Spirit – and healthy businesses are bound together through healthy relationships based on a foundation of trust.

IV. Third, the doctrine of the RESURRECTION calls us to CREATE GOOD WORK.

We tend to not talk about business at church because we don’t think it’s a part of the gospel, or “good news”
The resurrection calls us to think more comprehensively about redemption, creation, and, thus, our work.
Our daily work matters because God is redeeming not just individual souls but all of creation.

V. Fourth, the doctrine of VOCATION calls us to SEEK DEEP SPIRITUAL HEALTH.

The exhilaration and speed of business life rarely affords us the opportunity to slow down and ask “Who are we becoming?”
The word vocation comes form the latin root vox, or voice: it’s about responding to the voice of God in the day to day lives, including our business decisions.

VI. Finally, the CROSS calls us to SERVE OTHERS SACRIFICIALLY.

Central to the gospel is that Christ gave his life for ours.
It’s one thing to talk about customer service in our business, or even creating a company of “love.” But it’s another to talk about sacrificial love.
Boaz was a model “Christian business leader,” as he calls us to hire and care for the “Ruth’s” of our day.

VII. Conclusion: Christian faith calls us to think theologically about the purpose of business, to embrace relationships, to create work in a spirit of hope, to admit our flaws as we seek deep spiritual health, and to serve others sacrificially in our city.

Faith and Work Movement Theology Work

Collective Impact: The Missing Piece of the Faith-Work Puzzle

June 4, 2017

What will the faith and work movement look like in 2067? What are we doing today that could genuinely last for 50 years, and even reshape American culture?

These are tough questions. Not only because 50 years is such a long time, but it forces us to think not only of our own organizations, but the larger networks across the US involved in this space, and the institutions that can outlast individual personalities.

It also forces us to think: what, specifically, are the long-term goals shared among overlapping networks of churches, businesses, universities and nonprofits involved in spreading a Christian message about the far reaching effects of Jesus’ death and resurrection for our work, culture, economy, and world?

After pondering this question, I’ve come to believe something rather disconcerting. The single biggest problem with the faith and work movement today is fragmentation and the absence of shared goals.

In April of this year, Jeffrey Walker penned a provocative article for the Stanford Social Innovation Review, “Solving the World’s Biggest Problems: Better Philanthropy Through Systems Change.” “It’s one of the perennial questions facing the nonprofit world,” Walker writes, “Why, despite the sector’s collective resources and best efforts, do so many social problems remain so persistent?”

The gap between outcomes and intentions has long drawn attention from America’s largest foundations trying to solve social problems. And today, more funders are growing wary of the creation and growth of life-long organizations with ever growing budgets and staffs (or, in the faith and work world – with ever new efforts that come today and vanish tomorrow).

Walker writes, “Perhaps what we need instead, according to the emerging line of thinking, is an emphasis on what is called ‘systems change’—on identifying the organizations and individuals already working on a problem, and helping to join forces to achieve their common goals.”

The idea is simple: instead of focusing on creating new organizations and multiplying social entrepreneurs, we need to think about creative collaboration, or on funding “systems entrepreneurs” who can bring together diverse actors and act as a facilitator and negotiator between network leaders, with the objective of finding common goals that can produce collective impact.

I think fragmentation is the single biggest challenge today for those leading institutions committed to the integration of faith, work, and life – and for key funders in this space who want to see long-term, systemic social and ecclesiastical change. According to David Miller at Princeton, the faith and work Movement certainly qualifies as a genuine social movement. But it is an enormously fragmented and disjointed social movement. Dizzyingly so. Without even mentioning the organizations themselves, here’s just a sample of the organization types in this space:

Business as mission organizations
Churches
Church-based centers
Chaplaincies
Gender-specific organizations
Businesses
Speaker consultancies
Bloggers
Poverty alleviation and job training
Think tanks
Evangelistic ministries
Institutes
Universities
Fellows programs
Christian universities
Seminaries
Conferences
Capital/Finance groups
Professional groups (e.g., Christian Legal Society, Christian Medical and Dental Organization)
Generosity or moneyrRelatedgGroups
Spiritual formation organizations
Community development organizations

Years ago, I read an entertaining article by my friend Lukas Naugle entitled, “The Faith-Work Frankenstein’s Monster.” Frankenstein, indeed.

Just before I started Denver Institute for Faith & Work, I drafted an article for publication (just for my own sanity) on how people were using language in the faith and work arena. After putting these organizations in seven categories – faith and work, “work matters”, work and business, work and economics, work and vocation, work and the common good, and work and mission – I gave up. The article was over 20 pages, and didn’t begin to touch on all the issues being addressed in these diverse language circles.

I said to myself, “This thing is an octopus. I’m sure it’s all connected to a single head (Christ himself), but all I can see is a bunch of arms flailing about wildly.”

We’re so fragmented, how might we go about finding common goals amongst networks this disjointed? Whereas in Walker’s article he could mention aligning groups that all care about, for example, human trafficking, they all had a clear definition of the problem. When I talk to my peers and friends in thefaith and work movement, I’m actually not sure we agree on either the problem or the solution. Some would say it’s workplace evangelism and others job creation for the poor; some a healthy economy, some all-life discipleship; some cultural renewal, others cultural conquest, and still others cultural retreat (thank you, Rod Dreher).

So what can be done? Here’s my view: we need to take manageable slices of this Frankenstein monster called the Faith and Work Movement, and begin to work on shared goals, and thus, collective impact. For example, City Gate 2017 which begins tomorrow in San Diego.

Two years ago I asked, who is broadly trying to do similar work as the Denver Institute for Faith & Work in American cities? And how would I define our work in contrast to the multitude of other organizations? Here was what I came up with: The purpose of City Gate is to create a relational and strategic space to start and grow institutions focused on (1) the integration of faith, work and life by those with (2) a shared commitment to the church, (3) a particular region or city, and (4) the far reaching effects of Jesus’ death and resurrection for the world.

This is a very specific group. But the specificity, I believe, allows to us begin on the same page, and ultimately, to learn from one another and perhaps agree upon shared goals. This year, attendees include the following organizations:

Jeff Haanen, Denver Institute for Faith & Work
Geoff Hsu, Flourish San Diego
Missy Wallace, Nashville Center for Faith & Work
Lisa Slayton, Pittsburgh Leadership Foundation
Travis Vaughn, The Terminus Collective
Mark Roberts, Max DePree Center for Leadership at Fuller Theological Seminary
Matt Rusten, Made to Flourish Pastors Network
David Kim, Center for Faith & Work
Jim Mullins, Surge Network
Chris Lake, Vere Institute
Case Thorpe, The Collaborative Orlando

And we’re also blessed to have four start-up “city hubs” join us:

Ryan Wall, Watermark Community Church (Dallas)
Tracy Matthews, The Call to Work (Chicago)
Steve Lindsey, Los Angeles Center for Faith & Work
Clark Taylor, Chattanooga Center for Faith & Work

Alone, Denver Institute for Faith & Work is a relatively small organization: with 4 full-time staff and a budget of $650,000/yr, we reach about 1,000 people a year through programming and work with 25 churches. Yet together, the combined budgets of organizations at City Gate are $60 million/yr. We reach 15,530 per year through programing, work with 329 different churches, and function in (at least) 15 different cities.

This community now allows us to reexamine questions of impacting American culture in 50 years because we’re now dealing in systems. And because we’re all peers, and no one organization is calling the shots, we can openly discuss collective impact through shared goals.

Hurdles exist, clearly. Exploring alignment, open communication among partners, discovering workable models, measuring impact. Most importantly is relationship. Can we remain in community, and even develop friendship among pseudo-competitors? But minimally, we’re setting down early tracks for long-term systemic impact on both the American church and our secular culture.

For a nonprofit executive director of a small organization like me, it’s tempting to think, “If only we had enough money, we could change everything.” But one line from Walker’s article on systems change has been enduringly encouraging for me: “Let’s not kid ourselves: Money is not the only resource in limited supply. In fact, cash is positively abundant compared to other, more abstract necessities like hope, imagination and social cohesion.”

Hope. Imagination. Social cohesion. Perhaps that could last for 50 years…

Business Economy

The Public Good of Faith Expressed Through Work

March 30, 2017

Three stories of Denver business leaders serving their neighbors by providing good jobs

It’s often assumed that faith is a private matter. Fine for your personal life, but less appropriate in the workplace or public life. Yet time and time again, I’ve seen that when faith becomes a public matter – and is expressed as working for the good of one’s neighbor – there are transformative results for the entire community.

Take for example Karla Nugent, chief business development officer at Weifield Group Electrical Contracting. Two years ago, my friend Bryan Chrisman at National Christian Foundation in Colorado connected us. “You gotta meet Karla,” he said. “She’s doing just what you’re talking about at Denver Institute for Faith & Work.” So we met for coffee, and after 45 minutes I was speechless.

Her company was blossoming and now had 350 employees. She had a deep, intrinsic belief in the dignity of the work of electricians that she employs, and had innovated an apprenticeship program that was employing men with barriers to employment – and turning them into certified journeymen in four years. The stories of life change were astounding.

Soon after I penned an article on her story for Christianity Today. After the article was published, through one of our board members, Chris Horst, the American Enterprise Institute heard about her story. They decided to feature her in a new documentary entitled “To Whom is Given: Business for the Common Good.”

We decided to take a clip of that documentary and tell her story (see clip above). Take a moment to watch her story.

When I watch Karla’s story, for me typical categories begin to break down. She is generous with her money, but she is also generous with her hiring practices. She runs a profitable, high performing business, but is also humble and community-focused. Her company provides the electrical work for skyscrapers across Denver, yet it also provides dignity to her employees and, for many, a way out of addiction or cyclical poverty. That is, her faith is a public good.

Take another example: Wes Gardner, CEO of Prime Trailer Leasing.

Work Matters from CityUnite on Vimeo.

Wes had a simple, yet profound, revelation: “I realized that business can be a platform for serving your neighbor.” He shares the story of the Good Samaritan. Two men passed by the one who had been robbed on the side of the road, but one saw him. The Good Samaritan too had something to do, but instead he stopped and helped.

“I began to see that the best thing we could do to help our neighbor was to create jobs,” Gardner says. “Not just jobs, but good jobs.” And so Wes began to hire people who were undergoing transition or challenges. For example, Benjamin Goff went from working at the state capitol to struggling with alcoholism. A good job in a healthy environment was a key to finding a new way forward. Lauren Vasquez was a teen mom. She needed stable, good paying employment to support her daughter. Struggling to make it, she found the healthy environment she needed at Prime Trailer Leasing. The connection Gardner made with Hope House, a local nonprofit, changed her life.

One last example: James Ruder at L&R Pallet.

A Place of Refuge from CityUnite on Vimeo.

James inherited a pallet company from his father. He thought his business had plateaued after not being able to hire a workforce to make pallets. His turnover had reached 300% a year.

“God decided,” remembers Ruder, “to make my business a place of refuge.” Encouraged by his peers in a local group of Christian CEOs, Ruder decided to “give his business over to God” and allow God to work though him to serve the community.

Today, Ruder employees over 80 refugees from Burma – and his turnover has dropped to 5% a year, an unparalleled accomplishment in his industry. Ruder provides English classes to employees, connects his employees to community services, like how to navigate public transportation or finding an apartment, and treats many of them like family.

“When people ask me what I do, I tell them I’m in the people business. Pallets are the widgets we make, but we changed our entire focus to our employees. And that has resulted in a completely different business model and profitability,” Ruder says.

Nugent, Gardner, and Ruder all are defying those who say compassion and profitability are a contradiction. Each business is profitable, and each does so by a unique investment in people.

The point here is simple: faith applied to work can have transformative impact on entire communities.

For me, this means three things:

We need to look harder at what “love your neighbor” truly means for our work and industries.
We need to ask whether the spiritual and moral formation of job creators might be one of the best, if not most overlooked ways, to alleviate poverty in our communities.
And we need to accept that faith is a genuine motivation for millions of working men and women across the country, and we do not need to be afraid to speak about faith-based motivations in public.

For many, faith is a public, social and economic good. And the most vulnerable in our communities are often the direct beneficiaries of sacrificial love expressed through work.

Economy Work

Business Travel Have You Exhausted? Bring a Kid

November 29, 2016

Traveling for business is tough. For most men I speak to, the time away from family and on the road is usually an emotional, spiritual and often physical black hole.

My friend Danny recently came back from a business trip. Bleary-eyed, he shared that the meetings were poorly planned, his flight was delayed – and it took him at least two days to recover from a feeling of exhaustion after getting back to his wife and four kids. And his family was a mess as a result of his week-long trip.

Another friend, Andrew, sent a group of men an email,

“I’ve been asked to head up a church group specifically for guys whose jobs have them on the road frequently. Those of you who travel regularly know that it can be challenging to get connected with other men while traveling. We also want to help strengthen men in the face of temptations that often present themselves while away from home. Do any of you have recommendations for a small group study that speaks to these challenges?”

Looks like the challenges of life on the road are pretty widespread.

Traveling loses its luster pretty quickly when you’re only between conference rooms, airports, and generic hotel rooms. Though being on a business trip has an air of importance and unhinged freedom that can often puff us up, often we quickly crash back to earth when faced with temptation, long hours, short nights, and missed kid’s soccer games. The biggest challenge most business leaders face is loneliness – and traveling solo doesn’t help.

There has to be a better way.

When meeting with my friend Dave, he shared with me that better way: take a kid with you on the trip. Whenever he travels for speaking engagements, he tells them that a part of his travel fee is that he always travels with a guest: rarely does he say it’s one of his four children.

So, on a recent business trip to visit a foundation, I took my oldest, Sierra, 8, with me on the trip. And it was a total move of genius. Eating chocolate pancakes, spying night-time pool cleaning machines, putting on cheese heads at a Wisconsin airport – we had a blast.

Here’s why I think traveling with a kid ought to be a regular practice for dads on business trips – and why I think businesses should fund their little traveling companions, too:

Traveling with kids leads to an emotionally and physically healthy trip. Sierra was delighted by the airplane, giddy as we ate spaghetti and meat balls together, and talked about our trip to Chicago for weeks prior – and months afterward. Her delight and wonder rubbed off on me. “Dad, I just can’t help being so excited about the airplane!” We smiled, laughed, and chatted our way from rental car to hotel to meetings because of the joy of my daughter. Moreover, because I had to put my daughter to bed as soon as we arrived to the hotel at 10pm, I went to sleep then as well. And woke up right at 6am. The pull towards destructive behaviors to make myself feel better after a long commute….completely disappeared. I got enough rest, prayed with my daughter, and felt energized for the business meetings I had the next day.

Traveling with kids keeps families healthy. How many families have been crippled by absent dads on the road – or husbands who strayed from their wives while thousands of miles away? Having a kid on the trip draws us immediately back into the commitments and loves of our families, and instead of putting strain on the family, draws families together. For Sierra and I, it was precious one-on-one time that is rare for a family for four kids. One she still treasures – and I treasure, too.

Traveling with kids cultivates spiritual health in employees, thus making them more productive. Is buying the additional plane ticket on the company dollar really worth it? Maybe a better question is: what’s the cost of spiritually unhealthy employees? I’ve spoken to dozens of men who feel an unusual pull toward pornography when away from home – and in the cycle of addiction, no productive work is done. When dads get home, often we find we need to do triage after leaving our wives with 100% of the family responsibilities for a few days. And thus we need to work less because of the additional emotional stress of being gone. (Or our time at the office the next day is tinged with a an additional level familial stress.) An extra plane ticket is indeed an expense – but if we have health incentives programs at our companies to exercise and eat right, why not make an investment in healthy relationships?

I’ve shared my affection for traveling with kids (and my spouse, when we can find a brave babysitter for four kids!) with friends and business leaders, and here are the questions I get:

What do you do with your kids during business meetings? Good question. And I have a pretty simple answer: give them homework to do. Sierra traveled with a binder of homework – long division, reading, writing, and world geography (which we had a chance to directly experience while on the road). During lay overs and during meetings, I simply gave her work to do. To be practical, I’m not sure if doing business travel with kids before about age 6 can really work that well. But after that, if they can do audio books or iPad math, they can productively use the time to further their education – and not get behind on class work.

Won’t my kids get bored? That’s possible. Conferences of mortgage lenders or pharmaceutical sales aren’t exactly Disney Land. However, when I travel with kids, we make nearly everything an adventure. Exploring hotel hallways, ordering fun meals, exploring new lands on the Illinois toll way. Plus, just before we flew out of Milwaukee, I took Sierra to visit lake Michigan (see picture below). That half hour on the shores of one of America’s Great Lakes has been the topic of her school writing exercises for a full month after our trip.

How do I get this business expense approved? Make the case that healthy men need healthy families, and that being isolated from our families for days or weeks on end isn’t healthy. It may be a first-time conversation with your supervisor, but make the case that employees are not just human ‘doings’ that accomplish tasks, but human beings who need deep spiritual, emotional and physical health to do creative, productive work.

At the hotel in Chicago, the front desk clerk looked at Sierra and I, and she said, “How cute! I wish my dad would have taken me on business trips as a kid. Our home was always so crazy – seemed like he never had time for me.”

Time for new trend in global business travel.

Craftsmanship & Manual Labor Work

Let There Be Light: How Karla Nugent Is Transforming the Trades

March 23, 2016

“Come, let me show you around.”

As we rise from the conference table, Karla Nugent—cofounder of Weifield Group Contracting, a commercial electrical company in Denver—leads me into the pre-fabrication shop. Coils, wires, and electrical boxes are being assembled for installation. The only woman in the room of more than a dozen men, Nugent introduces me to employee Justin Hales.

“Electrical work is art,” Hales, an electrician’s apprentice, tells me. “Two years ago, they put me on the platform at Union Station. I would lay out the floors, locate everything, like a switch or outlet on the wall.

“When you turn your pipes, make them uniform—that’s art.” He pauses. “It probably goes unnoticed to the average person, but we see it. We take pride in our work.”

Nugent co-founded Weifield in 2002 alongside three business partners. Since then, the company has grown to 250 employees and has emerged at the forefront of electrical construction. For example, Weifield was behind the Net Zero, a LEED-Platinum research facility at the National Renewable Energy Laboratory in Golden, Colorado. It’s one of the most energy-efficient buildings in the world, operating solely on power generated at the building site.

Denver’s business community took notice of Nugent because of her philanthropy. As leader of sales, marketing, and human resources, she’s created a culture of generosity at Weifield. The company donates to more than 30 nonprofits in the city, including organizations that support women, veterans, at-risk youth, and the urban poor. Employees join in the generosity as well, taking bike rides to raise money for MS and building houses for Habitat for Humanity on company time.

In 2014, Nugent won the Denver Business Journal’s Corporate Citizen of the Year Award as well as the award for Outstanding Woman in Business for architects, engineers, and construction.

But light began to flood into Weifield when, several years ago, Nugent decided to bring the community’s needs into the company. After seeing growing income inequality in Denver, she created the Weifield Group apprenticeship program.

Becoming an Apprentice

Scott Ammon, a journeyman electrician at Weifield Group, joined the Army after high school. After serving in Desert Storm and four years in the Middle East, he worked for 11 years in the US Postal Service. “I’d actually been suffering from PTSD while I was there,” Ammon tells me. As a result, he “jumped into a pretty bad coke and meth addiction.” To get treatment, Ammon spent two years at the Stout Street Foundation, an alcohol and drug rehabilitation facility.

During rehab, Ammon heard about an opening for an electrical apprentice at Weifield. The four-year program trains employees in a pre-fabrication process (preparing electrical materials for on-site installation) while paying for their education to become state-certified journeymen electricians.

“I was really nervous when [Nugent] interviewed me because I was in treatment at the time,” Ammon says, figuring he’d be passed over because of his struggle with substance abuse. “But she looked me straight in the eyes and just nodded her head.”

When he got the offer, despite his rocky past, “That made me feel so good,” he says. “I said to myself, ‘From now on, they’ve got my full dedication.’”

In Colorado, 49 percent of all jobs are known as “middle-skill jobs”—one of 11 sectors requiring a GED but not a four-year college degree. The Bureau of Labor Statistics predicts that in 20 years, 47 percent of all US jobs will still be middle-skilled, since building, plumbing, and wiring cities cannot be outsourced. But Colorado has struggled to find enough skilled tradesmen to keep up with the meteoric pace of Denver’s population growth.

So in addition to leading statewide workforce initiatives like Build Colorado and Skills to Compete, Nugent began reaching out to their charity partners—Denver Rescue Mission, Peer One, Stout Street Foundation—to find more electricians.

When they started the apprenticeship, they had low expectations. “If we get a 25 percent stick [employee retention] rate, we’ll be happy,” Nugent recalls thinking upon launching the program. “Now we’re in our fifth year. I just ran the statistics the other day. We’re at an 85 percent stick rate. They’re ready to work. They’re excited.”

The three keys to success, says apprentice program manager Brad Boswell, are attendance, attitude, and the ability to learn mechanical skills. “If they can do those things, I can make them into an electrician.” Some apprentices who have become journeymen have—in four years—gone from homelessness or addiction to making upwards of $50,000 per year.

After one of the many Weifield fundraisers for a community partner, a teary-eyed mother approached Nugent. “You gave my son a chance,” she said. “He was on his last leg. Nobody believed in him. But you did.”

A Conduit of Hope

“I pray that people see the good we’re trying to accomplish here through the workplace,” Nugent says.

Nugent’s Christian faith began in fourth grade, when she would hop on a Sunday school bus every week to attend church. Though nurtured by church and youth ministries, it was her mother, Rosemarie Craig, an executive at United Airlines and single mother, who gave Nugent a work ethic and vision for the good that business could do in the lives of others.

Today, she is a pillar of support to many employees who come from broken homes. “People start gravitating to you because they see you’re stable and sound, but they don’t realize that it’s your faith.” She’s also become an ethics gauge at her company for everybody from executives facing tough decisions on high-profile projects to apprentices contemplating divorce.

Nugent believes being a woman in a male-majority industry allows her to have conversations that many men couldn’t. “I have meetings with developers, executives, and other owners and usually guide it to some sort of eternal piece,” she says. “Most guys would just talk projects and numbers. But I can pull off that conversation because I’m a woman. It’s my challenge; it’s kind of fun.”

Through these conversations, two of her business partners have become Christians.

“I could live in a little bubble, in my comfortable Christian community,” Nugent says, “but here I [reach] a little bit of everybody, people I normally wouldn’t share life with. I hear their stories and help them find a home.

“Our buildings are really cool, but at the end of the day, it’s about the people. Jesus gave us community to serve each other.”

Rhythms of Rest

Nugent’s husband, Jack, owns an auto transportation company, is a NASCAR driver, and hunts on the weekends. As they raise their two children and excel in their professions, I expected to find a trace of exhaustion in her voice from the demands of work, life, and family.

Instead, Nugent shared with me a set of simple rhythms of rest, prayer, and dedication to her calling to be a wife, mother, and business leader.

As one of Denver’s most networked women, she turns off her phone every Sunday. “It can wait until Monday,” Nugent says. Her emails are brief, her social media presence is minimal, and she takes vacations with her family over the summers.

And when she considers a less busy life, she simply prays for direction. “Every time I pray about it, I say, ‘God, maybe I’m not supposed to be here. Am I supposed to do something else?’ But each time, God brings in a new relationship with somebody who’s having a tough time. For now, God wants me here.”

She also is committed to both her husband and two kids as well as her “work family.” “I’m on the front end of this ship, closing deals,” she says. “And if we don’t win deals, we can’t provide for all the families here. And so I balance that with, ‘I’d like to be home for dinner.’”

“As a woman in this industry, it’s easy to be soft. I’m not the construction guy’s guy. But I can be totally different because I’m a woman.”

“She really cares about us,” says Justin Hales.

And as Nugent quietly transforms the trades in Denver, the work of her hands is giving light to a new generation of electricians.

This article first appeared in Christianity Today, the first in a new column entitled “The Work of Our Hands.” I’m writing this column with HOPE International’s Chris Horst, with whom I’ve written about about manual labor and have contributed to This Is Our City. The article first appeared under the title “Light for Electricians: How Christians Bring Hope to Business.”

Culture Work

The World’s Best Outreach Strategy

November 7, 2014

How are we going to reach out to our culture?

It’s a common question in church world. Do we have a fall festival? Sponsor a 5k? Chili cook off? Day of service at the homeless shelter? Mission trip?

The idea seems to be this: We’re here…in church. They’re out there…in culture. We need to “reach out” to them. Hence, the myriad of “outreach” ministries in most American churches.

But the truth is that won’t don’t need to “reach out” to culture at all. We are already “out” there every single day.It’s called work! And not only are we – the laity – inculture, but we actually create culture every day.

A few weeks ago, I saw this firsthand. My first meeting for the day was at a Starbucks in downtown Denver. I met with Eric, who shared with me his story. For his first job after college, he climbed cell phone towers. After more than a few frozen climbs in the air, he decided he needed a change. He thought for a while. Perhaps he would become a public school teacher – or maybe he should go to seminary. After a stint as a park ranger he applied for and got a job with an engineering firm, designing the physical structures that support electricity stations. It was job I had literally never thought about – and strained to understand! – before that morning.

At 9am I met with Grant. He shared with me his journey as a recently promoted accountant at a big four accounting firm. He spoke of both the enjoyment of helping companies show clear financial pictures of their firm, and the frustration of filing piles of documents for the SEC since the Enron scandal. We ended on mulling over his plan to pitch a work/life balance program to his HR department, noting that young accountants – who often work long, long hours – need this balance in the worst way.

I then had lunch with Abraham, a doctor at Denver Health in their psychiatry department. Abraham is an unbelievably brilliant and faithful catholic. He told me about attending medical school and in the process he got a masters in theology from Duke. He’s now a doctor and leads their psychiatry department, where he endeavors to live out his faith in a very secular field.

From there, I headed out for more coffee, this time with Mike, a brilliant musician. He now plays tympani for the Colorado Symphony. He shared of the incredibly difficult path of becoming a professional musician and how we once auditioned at a prestigious symphony in Canada where the conductor basically sabotaged his chances of being selected.

Then I met with Bradley, a fresh-out-of-college middle school English and History teacher. Sparkling with enthusiasm and in a masters program, he was just happy to be in his career.

And then I met with Susie, the bi-vocational pastor of Platt Park Church. We spoke about church, and her two other jobs: as a small business owner of a painting and wine business in Denver, and as rental property managers.

Keynote Address - Oct 28 Vision Event (Images).019

As I was driving away from that appointment, and I thought about meeting with an engineer, accountant, doctor, teacher, musician, pastor and small business owner, I had a profound aha! moment. Work is where culture is made.

I spent a day listening not just to their human stories – of triumph, failure, hope, disappointment, and meaning – but to a microcosm of human civilization in 21st century America. Here, I thought, is culture! And here it is made by human beings every single day.

Andy Crouch and Ken Myers have a pithy definition of culture: it’s what we make of the world – in both senses of the word. It’s both the meaning we make and thethings we make. So, for example, on I225 on my way to Colorado Community Church (my home church), there is a beautiful new overpass bridge that will connect the new light rail system. Why create such a huge, costly yet beautiful piece of transportation in the sky? It’s because we value connectedness and ease of access. That is, wemake something (a bridge) because of a value (connectedness). The engineers, contractors, and laborers who made that bridge created a piece of Colorado culture.

So what? Every single weekday any one local church is scattered throughout the city – and creating products and services driven by certain values. This is culture making. And the irony is that so many Christians wish they could be in church or working for a Christian nonprofit which is seen as “meaningful” work! The edifice of the modern world is made through their decisions! And yet we often fail to see the opportunity to not just be “in” culture but to actually shape culture through our work as engineers, accountants, doctors, teachers, musicians, or small business owners.

The question is not if we’ll be involved in culture, but how? Will we do it thoughtfully or thoughtlessly? Intentionally or under the tyranny of the urgent? To advance common good or our only our own good? Engaged emotionally or disengaged and bored? Caring for weak and marginalized in society or using them to get ahead? In line with God’s kingdom or the kingdom of the world?

When we ignore work, we ignore the part of culture we actually touch every day. But if we engage work, we engage culture. Here’s where the world is made – for better or for worse.

This post first appeared on www.denverinstitute.org.