Jeff Haanen

Articles Tagged with

Vocation

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Craftsmanship & Manual LaborFaith and Work MovementWork

Sacrificial Service & the Sapp Bros. Cheyenne Travel Center

It’s one thing to embrace customer service. It’s quite another to live a life of sacrificial service.

Jesus calls his followers to “take up your cross and follow me.” Peter wrote that serving as Christ did will entail suffering (1 Peter 2:21). It’s one thing to follow Christ when things are going well. But, in the words of biblical scholar Bruce Waltke, how many of us would qualify as the “righteous” – those willing to advantage others, even if it means disadvantaging ourselves?

People who commit to sacrificial service of a community through their work are rare. New York Times Columnist David Brooks wrote in his book The Road to Character that the median “narcissism score” has risen in the last two decades. When young people were asked about whether they agree with statements like “I am an extraordinary person,” or “I like to look at my body,” Brooks says, “Ninety-three percent of young people score higher than the middle score just twenty years ago” — they score about 30 percent higher, to be exact.[i] Behind the thin veil of careers with social impact is often the Almighty Self, ever ready to find the perfect mix of social impact, comfortable work hours, and financial reward in “meaningful work.” Especially since the pandemic, I believe the willingness to sacrifice for a cause greater than ourselves is diminishing.[ii] Especially if it costs us.

Yet, meaningful work is found not in success or financial reward, but in sacrificial service. When people struggle to find a cause worth sacrificing for, boredom and meaninglessness tend to creep in. “Far too many people in this country seem to go about only half alive. All their existence is an effort to escape from what they are doing,” writes author and dramatist Dorothy Sayers about how most people view their work. “And the inevitable result of this is a boredom, a lack of purpose, a passivity which eats life away at the heart and a disillusionment which prompts men to ask what life is all about.”[iii]

People need a reason to sacrifice for something beyond themselves. It’s what puts wind in sails, feet on the ground, and energy in a workday. Paradoxically, what we’re really looking for is the right cross to bear, not the best throne from which to rule.

We live in a cultural moment in which there are multiple issues calling for sacrificial work. Take, for example, the growing inequality in American society. In 1989, the Federal Reserve Reports that the bottom 50% held $22 billion in wealth while the top 10% held $1.7 trillion. Fast forward to 2021, and the bottom 50% held $260 billion in wealth while the top 10% swelled to $36 trillion.[iv] To make that clearer, the top 1% of US households has 15 times more wealth than the bottom 50% of households combined.[v] The simmering discontent and anger so prevalent in American society has its root, I believe, in millions of people seeing the wealthy get much wealthier — even in the last 20 years — while their standard of living stagnates or declines.

And yet, some decide that sacrificial love for others trumps personal comfort.

Julie (Sapp) Stone works as an investment director focused on family economic mobility at Gary Community Investments, a philanthropic organization in Denver. Before that she worked at Teach for America, an organization that places talented young teachers in low-income schools. Bright, energetic, connected, and committed, Julie was deeply formed by Catholic social teaching, which motivates her work on behalf of low-income families. When I asked Julie about her commitment to issues around justice, I was surprised to learn it didn’t come from academic study. Rather, it came from growing up at a truck stop on the Wyoming-Nebraska border.

Julie’s grandpa and his brothers were Depression-era survivors who bought a car dealership, which turned into car leasing and eventually into a small truck stop chain headquartered in Omaha, Nebraska. Her dad became the general manager of Sapp Bros. Cheyenne Travel Center, and her mom the store manager. The establishment employed over 100 people between a motel, gas station, restaurant, and store. Julie grew up just a few miles away and started to work in the family business alongside her brother at just age five, picking up trash around the truck stop because of her parent’s pride in their work. As she grew, she waited tables, stocked shelves, and served the truckers. Her dad would famously pause mid-bite while eating in the restaurant to check out a customer after their dinner because “nobody should have to wait to pay.”

“I’ll pound the table in defense of truck drivers. They are an extraordinary community,” Julie says. “They’re hard working, responsible, God fearing, family centered, and make tremendous sacrifices for their work.” Julie pauses, with almost reverence in her voice. “My dad always trusted that I’d be okay at the truck stop, whether he was there or not. Truckers know that their actions reflect on other drivers, which creates a sense of shared responsibility. If there was ever a conflict or a tactless comment, without fail, another driver would step in and sort things out.”

Sapp Bros. was employee-owned, provided full healthcare coverage, and even paid for college tuition, which was practically unheard of in the 1980s. Julie’s parents believed that their job was to lead and serve their employees sacrificially. “I remember one Christmas my dad had it out with corporate. Since the combined portfolio of travel stations didn’t turn a profit that year, there would be no Christmas bonuses,” she recalls. “I watched my mom and dad divide their past and future paychecks to make bonuses happen for the Cheyenne employees.”

Julie believes her parents’ leadership was built on love. “At the end of the day Mom and Dad recognized that each employee was giving of their time and talent to help make our company successful. My parents were genuinely grateful for their people, which explains why so many who were hired on opening day in 1983 were still there when I graduated from college in 2003.”

Julie’s commitment to justice today isn’t abstract. She sees the faces of those who worked for her parents for 30 years in front-line jobs — people of enormous integrity. “I see working families first. They show up for the physical work. They provide services and make products the rest of us rely on, they almost always go unnoticed. These are the families whose sacrifices benefit us all.”[vi]

***

This is an excerpt from my new book Working from the Inside Out: A Brief Guide to Inner Work That Transforms Our Outer World (IVP, 2023). Buy a copy or listen to the audio book today.


[i] David Brooks, The Road to Character (New York: Penguin Random House, 2016).

[ii] See my article: Jeff Haanen, “Where Are All the Workers?” Comment, September 1, 2022, https://comment.org/where-are-all-the-workers/.

[iii] Dorothy Sayers, “Vocation in Work,” quoted in: William C. Placher, Callings: Twenty Centuries of Christian Wisdom on Vocation (Grand Rapids: Eerdmans, 2005).

[iv] See: The Rationale, Ownership Works,https://ownershipworks.org/the-rationale/.

[v] Tommy Beer, “Top 1% of U.S. Households Hold 15 Times More Wealth than Bottom 50% Combined,” Forbes, October 8, 2020, https://www.forbes.com/sites/tommybeer/2020/10/08/top-1-of-us-households-hold-15-times-more-wealth-than-bottom-50-combined/?sh=3067585a5179.

[vi] Candidly, this was my favorite interview in the book. A special thank you to Julie Stone for sharing her story, and for her beautiful revisions.

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Spiritual FormationTheologyWork

How to Change

An Excerpt from Working from the Inside Out

It had been a hard week.

As I got out of the shower, my mind was spinning with the minor defeats of a middle-aged man. The time I lost my temper with my daughters at the dinner table. The day I felt about four inches tall when I was talked down to by somebody with more money and power than me. The crouching sloth I was silently battling when overwhelmed by too much to do and too little motivation. And then that Saturday afternoon on my back patio when I felt a wave of depression sweep over me.

That morning I looked at myself in the foggy mirror. Crow’s feet had set in around my eyes. Gray hairs were sprouting from my sideburns. Alone in the bathroom, I said out loud, “God, when do I really change?”

I had been a Christian for twenty-two years, attended thousands of church services, and led a Christian organization, yet that day the promise of being conformed to the image of Christ had never felt so remote. Change, I’ve found the hard way, is elusive. Real, interior transformation—or what the New Testament simply calls abundant life—is the promise of the Christian gospel (John 10:10). And yet we struggle through addiction, broken relationships, and moral failures time and time again.

And it’s not just a problem for Christian leaders blazing back to earth after a fall from grace. It’s all of us. “Trying harder next time” seems to make it even worse.

To become good—actually, thoroughly good—feels like grasping smoke on a windy day.
As I pass my fortieth birthday, one question sits behind every other question in my life: Who am I becoming? That is often followed by another: Can I really change?”

HOW WE CHANGE

“To be honest, I’ve become adept at finding new ways to say I’ll change but then remaining stuck. The habits of sin—or even just the habits of our culture—have a way of reemerging like an unwanted trick birthday candle.

So, how do we change? Unfortunately, reading a book alone won’t do it. This is sad news for an author. But I’ve come to believe that reading alone won’t lead to real interior transformation. Think about your experience reading this book. Likely, it’s before bed, after a hard day, or consumed in snippets on vacation or between sittings. Once you close the book—even if it’s a self-help bestseller—you’re still surrounded by anxieties, responsibilities, media, family, coworkers, and a thousand other noisy influences. It’s not that books can’t change you. I believe they can, but they rarely do so in isolation from the rest of life.

How about getting more schooling? I’m a big believer in education, but many of our educational systems have largely adopted a narrow, heady version of change. Read a book, write a paper, take a quiz, then you’ll change. And yet, in higher education or in high school, the curriculum that really changes people are the unwritten values and norms of a school—not just what the syllabus says.

Most churches—at least word-centered Protestant churches—are similar. Though rarely stated, the unwritten message tends to be that the right combination of church attendance, music, and preaching will finally bring about the wholeness we desire. And yet, at least in my family, the van ride home from church often looks more like Chernobyl than the Garden of Eden. Some mysterious pattern of emotion, experience, and habit short-circuits even the most powerful experiences of God from creating real moral formation. I believe church is central to change, but we need to rethink what experiences actually lead to genuine Christian formation.

After researching the topic for years, I’ve discovered that trying to understand the way people change can leave you drowning in a quicksand of information: psychology, history, literature, sociology, andragogy, educational studies, history, theology, neuroscience, economics, current events, anthropology, sociology, philosophy—the author of Ecclesiastes wasn’t wrong when he wrote, “Of making many books there is no end, and much study wearies the body” (Ecclesiastes 12:12).

And yet, here we are, limping along. We’re ever hoping things will get better, looking for salvation in every job offer, relationship, or vacation, yet feeling the subtle weight of encrusted sin, unhealthy habits, fractured relationships, and unmet dreams. If we really want to live a life that is truly healthy from the inside out, what kind of experiences might lead to real growth?

Unfortunately, I can’t answer that question fully. I, too, am just learning. But I have a working theory I want to explore with you in this chapter:

  Formation begins when an individual self-identifies a problem, need, or point of suffering and then joins a high-commitment community. The community is formed by an emotional and relational context of genuine vulnerability, bound together by a common story or universal history, and defined by a set of shared habits and practices.

  Over time, change is solidified by a deeper engagement of ideas and concepts discussed in community that affirm the story; a broader relational network that exposes learners to new emotions, stories, ideas, habits, and practices; significant work, which the learner is called to perform using new skills and knowledge; and public recognition for accomplishment, which shapes the learner’s identity.

   Long-term change happens when the learner chooses to grow in self-awareness and cultivate new spiritual disciplines, which open the soul to the transformative power of the Holy Spirit.

That’s a mouthful. Let’s take each of these movements one by one.

This is an excerpt from chapter 8 in Working from the Inside Out: A Brief Guide to Inner Work That Transforms Our Outer World. You can buy the paperback or audiobook wherever books are sold.

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TheologyVocationWork

Launch Day! “Working from the Inside Out: A Brief Guide to Inner Work That Transforms Our Outer World” (IVP, 2023)

God is working, I believe, “from the inside out.”

Big day! Today InterVarsity Press is publishing my second book: Working from the Inside Out: A Brief Guide to Inner Work That Transforms Our Outer World.

The book comes from my 10 years of experience leading Denver Institute for Faith & Work and the deepening conviction that “faith and work” is not first about impact, success, or even a way to advance the Gospel in the world—it’s about who we’re becoming in the process of our working lives.

The idea of the book is to give us a place to start this journey of living in a relationship with God in all areas of life. First, I believe we need to focus not on the world’s problems but on our own hearts and minds, seeking deep spiritual and emotional health and theological truth. Second, inner transformation impacts our core relationships and work. And finally, I believe we’re called to engage culture not as conquerors, but as sacrificial servants. God is healing the world first through our interior life, second through our exterior life, and third through our civic life.

What’s the book’s unique value?

●  It’s a great intro on faith and work. Not sure where to start on all things faith, work, and culture? Here’s a good starting point.

●  It’s blessedly brief. We’re all busy! This book has 10 brief chapters you could get through in a sitting or two.

●  It offers a simple model for integrating faith and work. The book simplifies an otherwise esoteric and complex subject through five principles.

●  It’s written for any believer. The book isn’t targeted exclusively to business leaders or professionals. It’s for any believer, from maintenance technicians to journalists to teachers to recent graduates to managers.

●  It has 50+ stories and examples. The book is chock-full of examples, from working in restaurants and manufacturing to selling used cars and caring for patients.

●  It’s holistic. The gospel changes all of our lives—our hearts, the way we think, our relationships, the work we do, and how we engage with the needs of the world. This book is a simple, brief introduction to whole-life discipleship.

Also, a couple bonus points: I’m personally narrating the audio version so readers can hear directly from me—about all the mistakes I’m hoping others can learn from! And all future royalties will be donated to Denver Institute, so sales will help to spur on the faith and work movement.

You can grab a copy today: https://rb.gy/smc90x

And I narrated the audio book(myself!), which will be available on December 19. https://lnkd.in/guqWrGZA

Not ready to buy yet? Here’s an excerpt: https://lnkd.in/gZm8BtzQ

For a 20% discount (from Oct 1 through February), put in the code IVPHAANEN at check out at Intervarsity Press

What are people saying about Working from the Inside Out?

“Jeff Haanen is one of the foremost thought leaders of this generation on the topic of faith and work. In Working from the Inside Out, Jeff provides anecdotal and prescriptive insights that will inspire and move you to action. Jeff’s wisdom and perception are profound in helping readers bridge the sacred/secular divide. This book helps you understand how your work can serve as the most valuable tool Christians have to make a difference in the world. However, we must change internally before we can change the external world.

David Stidham, Vice President of Business Affairs and General Counsel for The Chosen

“I can’t wait to give this book to some important people in my life! As the title suggests, Jeff Haanen’s most valuable contribution is his focus on our inner spiritual life and the promise that a life attuned to the hope, love, and grace of the gospel changes us. Work is a crucible; it forms and shapes us—for better or for worse. Jeff’s five guiding principles (seek deep spiritual health, think theologically, embrace relationships, create good work, and serve others), developed and tested during his decade with Denver Institute for Faith & Work, offer a way toward work forming us ‘for better.’ Read with friends; take this journey together.”

Katherine Leary Alsdorf, Founding Director of Redeemer Presbyterian Church’s Center for Faith & Work

“You don’t need this book—if you love your job, live a balanced life, can’t wait to get up in the morning, and feel content in your relationships with people and God. If not, consider this collection of deep wisdom from an expert in the crucial, but often ignored, intersection of faith and work.” Philip Yancey, Coauthor of Fearfully and Wonderfully: The Marvel of Bearing God’s Image and Where the Light Fell: A Memoir

I cannot tell you what a blessing this book is. I cannot wait to be able to share this with others. The wisdom and guidance in this book is what I wish I would have had when I was graduating college and starting my career and starting out as a young professional. It is also the book that I, as a more seasoned business leader and fledgling entrepreneur, need to cut through the hardened layers that can calcify the soul. With every turn of the page, another piece was chiseled off, providing a fresh reminder for me of the calling I have as a Christian in the work God entrusted to me. I’ve been challenged, convicted, and blessed.

– Josh Rogers, Head of Operations, Leif

Free Study Guide

Considering reading the book with a group? Here’s a free study guide anybody can download, thanks to our friends at Denver Institute: DenverInstitute.org/Working-From-the-Inside-Out. The guide is a great resource for church small groups discussing the book.

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Craftsmanship & Manual LaborVocationWork

Where Are All the Workers? (Comment, September 1, 2022)

How to Revive a Wilting Workforce

This week, Comment published my essay “Where Are All the Workers? How to Revive a Wilting Workforce.”

In the essay, I address something we’re all feeling, whether at the airport or the local restaurant: the labor shortage. We are facing a historic pinch: the global workforce is aging, birthrates are declining, labor participation rates are decreasing, and many people are not willing to take middle skill jobs – or really any job. In my paper I argue, however, the pandemic has changed our mood around work. From China to the US, we’re now living in an age of anti-ambition, characterized by what the medieval church called acedia, or sloth – which is not just laziness, but a sorrow at having to do good, challenging work.

I make three key points in the paper. First, work as an expression of one’s gifts, interests, and talents, rather than simply extracting maximal wages for minimal effort, is the critical element of a dynamic, growing economy. Second, historic ideas of Christian vocation can be translated into a secular economy to revive a weary workforce. And third, work, and the plight of the world’s workers, is the great social issue of our age.

Here’s how I begin the essay:

It was a Sunday afternoon and I was setting up for a game of musical chairs on my back deck. As the sun shone, I carefully counted black lawn chairs and placed them facing out, in a circle, with one chair less than the number of RSVPs for my daughter’s seventh birthday party. It felt a little cruel to set up a rigged game like this, but I reasoned it was a classic of childhood competition. What could be more American?

Before the pandemic, the labour market felt like a game of musical chairs. Employers created jobs, expected more applications than positions, and when the music stopped, they chose the best employees for the role. Of course, some were left out, but they could be trained to run faster next time and grab a chair, right?

But in the last two years, for both employees and employers, it feels like somebody tipped over the chairs, threw some into the yard, and shut off the music. And half of the kids left early from the birthday party, deciding they didn’t really want to play musical chairs anyway.

Not only has the pandemic has created a labour shortage, it has changed the world of work for all us. We now desperately need to find new ways to infuse life into a weary workforce.

Read the rest of the essay at Comment.

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Work

Resetting Your Career in Midlife

“Midway upon the journey of our life,” writes Dante in the first lines of his Inferno, “I had found myself in the dark wilderness, for I had wandered from the straight and true.”

I wonder if Dante was making a comment on the crafty nature of sin, creeping up from behind like a silent fog when we least expect it…or just the bewildering challenges of being middle-aged.

Several weeks ago, I called Dan, one of my friends, who’s nearly forty. “How are you?” I asked. “Well, nothing new,” he said with sigh. “Same job. Same family. Same house.”

He went on to explain that nothing was wrong, per say, other than feeling the reality set in that he was no longer in his twenties, filled with notions of changing the world. He wasn’t depressed, but aspiration had slowly given way to some combination of responsibility and reality, seeing in one hand a mortgage statement and in the other the scars of a thousand tiny disappointments after almost two decades on the job.    

“Midlife, especially for middle-class American men,” wrote Robert Bellah, American sociologist and author of Habits of the Heart, “often marks the end of a dream of a utilitarian self established by ‘becoming one’s own man’ and then ‘settling down’ to progress in a career.” Bellah says that around midlife, many realize that they’ll never be “number one” — senior partner, Nobel laureate, principal, CEO. As these dreams die, finding one’s identity in work dissipates and career trajectories flatten. “For many in middle age, the world of work then dims, and by extension so does the public world at large.”

For years in my own work at DIFW we have seen a trend: young professionals in their twenties and thirties come to our events, press into big social issues, and become Fellows, but participation in our programming drops off in one’s forties and fifties. What’s happening here?

Both my friend Dan and Robert Bellah explain what’s happening. First, in middle age, we must reckon with the crushing loss of professional dreams. You have a job, but the idea that you were going to “change the world” is shown for what it is: a postmodern mirage, built around the slippery, individualistic notion we had believed since we were teenagers: “you can be whatever you want to be.” A cloud of grief, loss, and disillusionment fills our horizon — one we’re quick to push back with entertainment, busyness, or consumerism.

The second reason: golden handcuffs. We reach the midpoint of our careers and we find we’re better paid now than we were in our twenties, but our expenses have grown as well. Mortgage payments, grocery bills, and kid’s activity fees all tamper down our desire to risk building something new, step out on a limb at work, or start a new career. Better to play it safe, even if we feel something inside of us crumbling.

Yet not all submit to the resignation of our hopes in midlife.

I’ve observed that some take an alternative path in midlife that acknowledges our limitations, pursues interior freedom, and embraces failure as the only pathway to growth.

Acknowledge Our Limitations

Gordon Smith, author of Courage and Calling, writes, “To embrace our vocations in midlife means that we accept two distinct but inseparable realities. First, we accept with grace our limitations and move as quickly as we can beyond illusion about who we are. Second, it means, positively, that we accept responsibility for our gifts, and acknowledge with grace what we can do.”

Bishop Ken Untener makes a similar point, very applicable to life at midcareer, “We cannot do everything, and there is a sense of liberation in realizing that. This enables us to do something, and to do it very well.”

Our individualistic society is built around “your success.” And most weeks I see people who mistakenly believe that they can find their life’s purpose in their job. When this illusion dies, they often become disengaged — both from their job and the broader culture. And for those who do make it to the top, often they’ve done so by making work their religion.

But some take a humbler path. They take stock of what they are, and what they’re not. They look squarely at their talents and their limitations. They realize that won’t change culture. But they also realize that they can change the world right around them — co-workers, community, church, and family.

And perhaps even more importantly, they become ok with knowing people who are richer, smarter, better looking, and more talented. Seeking approval for performance is calmed by the steady, lasting approval of God.  

Pursue Interior Freedom

When New York Times columnist David Brooks set out to explore his own road to character growth, he realized there are two sets of virtues: résumé virtues and eulogy virtues. Résumé virtues are those you bring to the marketplace and post on LinkedIn — degrees, job accomplishments, accolades. Eulogy virtues are virtues people will talk about at your funeral — humility, kindness, courage.

Our careers tend to compensate and reward us for résumé virtues, but at some point, we realize these goals are thin, and we’ll have to decide whether we’ll make the journey into the interior world.

Rev. Jacques Philippe, author of Interior Freedom,says that if we’re continually looking to the external world for our approval, we’ll never be happy because our circumstances are constantly changing. However, he says we can cultivate deep interior freedom by practicing the virtues of faith, hope and love and by connecting deeply to the source of inner freedom — God himself — which no external power can take away.

Philippe and Brooks both are calling us to making a momentous shift in our lives: from exterior success to interior depth.

In this way of thinking, work becomes not just a way to achieve, but the primary context for our spiritual formation and interior growth. When we’re passed over for a promotion, slighted by a prospective client, or enduring a toxic workplace culture, the question becomes not one of escape to a better job, but instead: who am I becoming?

When the journey toward success in midlife lost its luster, a few decided to take a new, and much more exciting journey, toward whole-heartedness and deep emotional and spiritual health.

Embrace Failure as the Only Pathway to Growth

Winston Churchill once said, “Success is going from failure to failure without loss of determination.” Commenting on this paradox, Rabbi Jonathan Sacks writes, “It is not their victories that make people leaders; it is the way they cope with their defeats — their ability to learn, to recover, and to grow.”

Most people move into middle age with a growing set of disappoints and failures that lead to resignation. “I’ll never get the job.” “I’ll never make a big impact. That was just the naivety of my twenties.”

Yet there are a few who experience the same set of consistent failures and they learn from them. They adopt a growth mindset. They don’t let their ego get in the way and they instead welcome feedback from family, friends, and co-workers. In the process, they ask questions like: What did I learn from that situation? How did I react? And what does this mean for me and for those around me?

The path to leadership is narrow because the majority want to blame others for their problems. The few decide to take ownership over what they can and let the harsh lessons of life refine them like a fire.

Dante had to make the journey first into the inferno before he made his way to purgatory and then ultimately to paradise.

Perhaps the only way out of the dark wilderness of midlife is first to go further in.

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BusinessTheologyVocationWork

The Pearl of Vocation: Why I Bring My Whole Self to Work, Including My Faith

When I was in elementary school, my mother took my older sister and I to Lake Itasca State Park for summer vacation, located in the cool northern woods of Minnesota. A life-long teacher, she would glory in making the outdoor visit into a lesson: spotting the diving loons in search of breakfast, explaining the history of old-growth red pines towering over the landscape, and proudly declaring that we were looking at the headwaters of the mighty Mississippi River.

My sister and I, however, were more concerned with the number of times we could skip a rock across the glassy surface and the tiny creatures we discovered on the lakeshore. Barefoot and with a cool breeze in my curly blond hair, I would spend afternoons hunting for tadpoles or grabbing tiny oysters to crack them open, in search of treasure. Though I never did find a pearl in those oysters, the shell’s rainbow iridescence, shimmering in the sunlight, hinted at a joy embedded deeply within creation.

Three decades later, with a wife and four daughters of my own — and nearing forty years of age — I now spend more time landscaping behind my mortgaged house, cleaning dishes, and checking email than I do whimsically searching for marine treasures. Yet amidst the ever-present responsibility of directing a nonprofit, paying bills, and supporting family, I’ve found that my daily work has become the central arena in which I sense the magic of the Creator’s handiwork in my own life.

Like the refracted light of a rainbow, faith shapes the breadth of my human experience, including the one-third of my life I spend working. When I feelthe neck-tingling stress of hitting financial goals or the sadness of a coworker who’s lamenting singleness, I pause to pray. When I discuss future office space needs with my COO and the wild uncertainty of our current cultural moment, I draw on the Christian doctrines of the Trinity and the incarnation to think through the problem. When I lose motivation to knock out my task list on a long, hot afternoon, I draw fresh inspiration from Christian authors like Dorothy Sayers, who remind me, “We are made in the image of a Maker,” and my work is a part of my humanity. When I read a news story that recounts the millions of women who’ve lost jobs due to the pandemic, I rework plans for our largest annual event, Business for the Common Good, to reflect God’s own concern for the vulnerable (Exodus 3:17). There is simply no extracting faith from my daily work. My working life is spent at the intersection of my human experience. If I was to remove faith from my working life, it would make me not just less Christian, but less human.

Why should we bring our whole self to work, including our faith? Well, for the Christian, there is no other option. The very oldest Christian confession is, “Jesus is Lord,” (1 Corinthians 12:3). For the early church, calling Jesus kurios (“lord”)was a challenge to Caesar’s claim to that same title. Both Jesus and Caesar claimed ultimate allegiance, forcing early Christians to make a choice. The early church chose the name ekklesia tou Theou (“church of God”), refusing the official protection of “private cults” by the Roman empire, precisely because an ekklesia was a public assembly to which all people in the empire were summoned to discuss the public affairs of the city. The followers of Jesus were making their own self-understanding clear: the church would not be merely a “private religion,” but would instead be public assembly by which all humanity is summoned, called by God himself.

Today, our modern notions of a strict divide between public and private, sacred and secular, faith and work trace their ancestry originally to Greek dualism, and more recently to Enlightenment thinking, which places the individual human at the center of the universe. Indeed, the idea that people could be “religious” at some times and “secular” at others is a relatively new notion. (Peter Berger’s The Sacred Canopy and Charles Taylor’s A Secular Ageare helpful here.) Yet it is that awkward but unspoken expectation of fencing off our deepest convictions that still dominates most government, corporate, and nonprofit entities today. And so, millions of men and women across faith traditions are forced to ask, how am I supposed to be fully human at work, but ignore the very source of my humanity for the majority of my waking hours?

In my own tradition — I am a Presbyterian drawing from the rich well of historic American Protestantism — there has been much handwringing about this question, especially in the context of a changing culture. Pew reports that in just the last 30 years, the percentage of U.S. adults who identify as Christians has declined from 87% to 65%, whereas the number of adults who claim to be “religiously unaffiliated” has swelled from 8% to 26%. That’s 30 million more “nones” than just 10 years ago.

As culture has shifted from a Judeo-Christian social consensus to a secular one in the last 60 years, I lament that the Christian response has largely been around the politicization of faith, the privatization of belief, or the accommodation to culture. In one camp, the culture wars rage on and faith is politicized in a battle for control over the future of America. Others largely retreat from culture, content either to restrict faith to “just my private belief” or live in evangelical subcultures neatly removed from mainstream culture. Yet, by far the most common response is Christians accommodating to popular culture, adopting whatever social, cultural, or economic practices are popular in the moment. Each of these play out as Christians try to answer the question: what does faith mean for my life, my work, and the world I live in?

At Denver Institute for Faith & Work, we believe that work is a way to love God, serve our neighbors, and demonstrate the gospel. We believe vocation is first a call to “love the Lord your God with all your heart, your soul, and your mind,” and to “love your neighbor as yourself” (Luke 10:27; Matthew 22:37-40). Vocation is our response to God’s voice in all areas of life, including our work.

I think many people, including much of corporate America, see this view and feel concerned that bringing your faith to work will cause conflict between people of divergent beliefs. But in my experience, the opposite has been the case. Pete Ochs creates and runs Seat King, a company that manufactures car seats inside a medium-security prison and gives prisoners a fair wage, “life lessons,” and a newfound sense of dignity. Young professionals tackle the challenges of social media, innovate new HR benefits for refugees working in pallet company, and highlight the plight of undocumented immigrants in local newspaper — all as an expression of their faith. From tech workers advocating for better family leave policies to investors humbly admitting they have an anger problem and recommitting to emotional healing, faith in the workplace can be a powerful force for good.

Of course, Christians also sin, and as such, “bringing your whole self to work” can also mean bringing greed, lust, pride, envy, prejudice, and laziness to the workplace as well. I myself have been a fine example of many of these vices to my coworkers and family. Yet, it’s in moments of being drawn to addiction, self-aggrandizement, or brute selfishness that I need God in my own work all the more. Russian novelist Alexander Solzhenitsyn once wrote in The Gulag Archipelago, “The line separating good and evil passes not through states, nor between classes, nor between political parties either — but right through every human heart….” I think many of us are tempted to believe that the problem with our world today is “them.” But daily I’m reminded that the greatest problem our world faces beats within my own breast.

Two millennia ago, when Jesus was being crowded by throngs of admirers, he hopped in a boat, pushed off from shore, and began to teach. Voice echoing off the water’s surface, he told the story of a farmer who found a treasure buried in a field. Wild with excitement, he sold all he had to buy the field, knowing that in the end he was getting an incredible deal. Similarly, he told the story of a merchant in search of pearls. When he found one, overcome with joy, he too sold everything he had just to possess that single treasure (Matthew 13:44-45).

When I was a boy, strolling along the shores of Lake Itasca and hunting for oysters, my work was simply to delight in the world around me. Now as an adult, nonprofit leader, husband, and father, my work now is to allow that same pearl of God’s grace to permeate my daily life. For me, like the headwaters of the Mississippi River, God is the Living Water who has given me new life (John 4:14-16). If everybody worships, as the late David Foster Wallace claimed, is it such a strange thing to acknowledge that source of life in our working life?

So why faith and work? Like a merchant finding a pearl — or a child finding a shell on a lakeshore — the answer for the Christian is simple: joy.

This post first appeared at Denver Institute.

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Work

Designing Workplaces to Be More Human

Designing Workplaces to Be More Human

We spend about a third of our waking lives at work. And yet, for the majority of people, work is not much more than a paycheck. We feel lonely, especially men. We feel like there’s a gap between our job responsibilities and our own potential. We often feel exhausted and question whether our work is making any meaningful difference.

How might we reimagine what it means to be fully human in our working lives?

Here are five aspects of what I think it means to be human, and, as a result, what I believe we need to focus on if we’re going to build workplaces that really invest in human potential.

Humans are emotional and spiritual. It’s tough to avoid it. Fear, anger, joy, surprise, sadness, disgust, elation – every day we’re a mix of emotions. My guess is that today, before leaving for work, you experienced at least a few of these emotions. One philosopher has made the case that fundamentally, we are creatures of desire. Dostoyevsky said it well: we crave nothing so much as something to worship. Our emotional and spiritual lives are woven tightly together.

Yet how many workplaces really acknowledge – and embrace – the fact that that we feel, we believe, we worship? Even rarer: who really takes the time and effort to invest in the deep emotional and spiritual health of their employees?

We see the cost when our co-workers are unhealthy – disengagement, addiction, distraction. A full 1 in 5 U.S. adults experience mental illness each year. But do we deeply care about facing our own shadows honestly and creating workplaces where our hearts experience deep peace? 

Humans are relational. From our very first breath to our last, we are surrounded by people. Relationships are both the greatest sources of joy and pain in our lives.

The ability to relate well to others – what workforce development professionals call “soft skills” – is consistently the most important skill employers are looking for. Emotional intelligence also happens to be the skill needed for high level leadership.

Yet, how difficult it is to work alongside other human beings! The inability to deal with conflict, our own lack of self-awareness, and a growing loneliness epidemic in America all contribute to the deep challenges we face in our families and workplaces.

Yet each of us longs for community; we long to know others, and be known. We weren’t designed to be alone. 

Humans are makers. From the earliest recorded history, humans made things. Tents, musical instruments, tools, weapons, pots, homes. “We are made in the image of the Maker,” says dramatist and playwright Dorothy Sayers. Work is, and always has been, a fundamental part of what it means to be human. Culture is made by what we make, and the meaning we derive from what we’ve made.

In the modern world, we’re constantly surrounded by other people’s work. Coffee cups, drywall, iPhones, books, concrete, electrical outlets, mops, pacifiers. Though some may imagine a day when machines take all of our jobs, history just doesn’t bear it out. Every time technology displaces jobs, we find other things to create. We are creators by nature.

Yet again, there’s so much that hinders our ability to do good work. Distraction, lack of autonomy, insufficient time, low wages, unequal access to opportunity.  To make things worse, professionals especially have nearly divinized work as our sole source of worth and identity. 

Who are the employers who invest in people’s ability to do excellent work, while holding work in its proper place alongside family and community?

Humans are thinkers. As young children, each of us were naturally curious about the world. We wanted to know. We wanted to learn. And now, as adults, we are in a constant state of debating what is true and good. Ideas matter.

In the circles I run in, it’s now out of fashion to acknowledge that we’re intellectual beings. But any cursory reading of history shows us that ideas matter. Just a review of the wars of the twentieth century – what some have called the age of ideologies – shows this to be true. Those who claim they just want “practical action steps” and don’t care much for “heady matters” are often the most controlled by the ideas of those who’ve gone before them.

In a global economy that changes so quickly, none of us can afford to stop learning. Yet in our jobs, more often than not, we become technicians. We become good at one thing – like processing mortgages or writing marketing copy – yet often are in the dark about the majority of the world. It’s hard to find opportunities to become generalists, and recover the range that we delighted in as children.

Where are the workplaces that encourage curiosity? Where are the organizations that ask employees to read outside of their field, listen to lectures on a regular basis, and really encourage broad, diverse thinking?

Humans are city-builders. This, too, is ancient. Not only do we work, but we work together. And as soon as we work, we form companies. And when we form companies, we realize that we need governments to safeguard those companies, and the rights that underpin them. We also need systems of education to form the next generation of workers and citizens. We need doctors to heal, craftsmen to build, and salesmen to sell. Before you know it, we have built cities.

As much as I’d like to avoid politics, we really can’t. Humans naturally form a polis when we work together. We must find ways to understand each other, live alongside each other, and provide for the needs of each other. “All men are caught in an inescapable network of mutuality, tied in a single garment of destiny,” said Martin Luther King Jr. “Whatever affects one directly, affects all indirectly.” Aristotle once said, “Man is a being best suited to living in a polis [city].”

Humans are intrinsically civic creatures. So, we’re forced to ask questions about not just our own needs, but also the needs of others. What does it mean for us to build just systems? What is a good society? And a question I often ask myself: are our workplaces a part of that answer, or are they a part of the problem?

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At Denver Institute for Faith & Work, we built our five guiding principles around each of these five elements of what it means to be human. We also designed the educational program of the 5280 Fellowship around each of these principles as well.

Here’s a brief video overview of our Five Guiding Principles at Denver Institute.

My question for you is this: are you thinking theologically, embracing relationship, creating good work, seeking deep spiritual health, and serving others sacrificially?

Though in a secular workplace, you can’t always use theological language, you can take a look at your work environment or company and ask good, honest questions, such as:

  • Do we invest in deep emotional and spiritual health?
  • Do we encourage real friendship and relational wholeness?
  • Do we create conditions for people to do their best work?
  • Do we stimulate broad thinking about the key issues of our day?
  • Do we really care about our city, especially the vulnerable?

Sometimes integrating faith and work can seem overwhelming. But you do have a choice. You can shrink back, or you can act. You can accept the status quo, or you can choose to be motivated by doing your small part in the healing of God’s broken world. You can assume “work is work,” or you can imagine, in community, what might be.

You could even print these five questions and bring them up at your next team meeting. It may just convince them that work can be more than a paycheck.

This article first appeared on the Denver Institute blog.

Photo credit.

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